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Microsoft Dynamics CRM Articles

Microsoft Dynamics Gets Updates, Expands To New Markets Microsoft Dynamics Gets Updates, Expands To New Markets

Microsoft announced that “significant new capabilities and marketing, customer care and social listening” are now available globally as part of its spring wave of updates for Dynamics CRM in 54 markets and 42 languages. Also new is a “Unified Service …

Microsoft Buys Parature For Dynamics CRM Microsoft Buys Parature For Dynamics CRM

Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider Parature. The company will add the software to its Microsoft Dynamics CRM suite. ‚ÄúCustomers are more connected and better informed than ever before. Organizations are …

Microsoft Dynamics CRM For Mobile Coming In Q2 Microsoft Dynamics CRM For Mobile Coming In Q2

Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users. Mobile access is becoming an increasingly important element to just about all …

Microsoft Unveils Dynamics CRM 2011, Dynamics Marketplace

Microsoft demonstrated its next-generation CRM release at the company’s Worldwide Partner Conference today. Previously known as CRM5, the product’s official name is Microsoft Dynamics CRM 2011. Along with the release (coming in beta in September), will be the Microsoft Dynamics Marketplace, described as an online catalog to provide an easy way for partners to market and distribute solutions to Microsoft Dynamics customers.