knowledge management Articles

Knowledge Management – An Evolving Discipline

Knowledge Management (KM) refers to a range of practices and techniques used by organizations to identify, represent and distribute knowledge, know-how, expertise, intellectual capital and other forms of knowledge for leverage, reuse and transfer of knowledge and learning across the organization.

Help-desk Knowledge Base Importance

Knowledge management is a concept, whereby, companies organize and present information to their customers regarding product usage.

And the Killer Content for an Intranet Is…

Who’s who? More than anything else, staff want to get in touch with other staff. Most organizations are poor at facilitating such interactions.

Effect of Organizational Culture on KM Technology

Park, Ribiere and Schulte (2004) in their study, investigate the key attributes of organizational culture that support more effective application of knowledge management (KM) technologies.

Manage Knowledgement (MK)

Manage Knowledgement is a way of describing KM that’s backwards but works. With KM, users were supposed to fill out forms as a side activity to extract their tacit knowledge.

Putting into Place Project Management Processes for SMEs (Small/Medium Businesses)

To many SME managers, the majority of project management literature can seem overwhelming, complex or downright inapplicable to their business environments.