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ACSI
Yahoo! Gets One Back on Google
By Rene LeMerle - Mon, 08/20/2007 - 12:07pm.
These days, it's not often that you hear anyone outdoing search giant Google on any playing field, but a recent American Customer Satisfaction Index (ACSI) report has seen Yahoo! take top honors in terms of customer satisfaction.
Yahoo Edges Out Google In Satisfaction Survey
By Doug Caverly - Tue, 08/14/2007 - 9:32am.
It’s a safe bet that Google’s employees aren’t too happy; Yahoo has, for the first time ever, beaten them in the University of Michigan’s American Customer Satisfaction Index (ACSI) survey.
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