Citigroup is revolutionizing banking through a volunteer-driven AI accelerator program, launched in 2024-2025, engaging thousands of employees globally to integrate AI into tasks like risk assessment and customer service. This grassroots initiative fosters innovation, boosts efficiency, and positions Citi as a tech leader amid job cuts and ethical challenges.
In 2026, AI investment hype lags 3-5 years behind research progress, leading to overvaluation and missed opportunities, according to Jenny Xiao of Leonis Capital. Investors, lacking technical expertise, focus on outdated tech like LLMs while ignoring agentic AI. Bridging this gap could foster sustainable growth.
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