Secure and Manage Apple Devices at Work
Jamf Now is a device management solution for your Macs, iPads and iPhones. It’s cloud-based, so you can manage and protect your devices anytime from anywhere.

Date: 2017-09-20


7 Steps to Success When Migrating to Office 365
SaaS applications like Office 365 offer tremendous benefits but can be complex and introduce challenges your team is unfamiliar with. This can lead to a poor user experience and a potential business slowdown.

Date: 2017-09-12


AI Assistants At Microsoft And Amazon Working Together
Usually, tech companies keep each other at arm’s length, unwilling to share new technologies with the hope of besting their competitors. However, it appears that Microsoft and Amazon, two of the major players in the AI digital assistant arena, are bent on bucking the trend. Apparently, both companies want their respective assistants, Cortana and Alexa, to get friendly with each other.

Date: 2017-09-01


Amazon To Brace For A Serious Contender Soon With Microsoft’s Acquisition Of Cycle Computing
Among the top players in the tech industry, Amazon Web Services (AWS) is the undisputed king of cloud computing, leading the pack by a wide margin in the relatively new but lucrative segment. However, rivals do not plan to let AWS reign unchallenged. In fact, analysts believe that the Amazon will have to brace for a serious contender soon with Microsoft’s recent acquisition of Cycle Computing, which aims to revamp the services being offered by its own cloud computing platform, Microsoft Azure.

Date: 2017-08-21


How to Improve Your WAN Performance
The reliance on public WAN is now essential for businesses with remote locations of any kind. You can’t ignore WAN performance, though it may seem complex and difficult to manage or improve.

Date: 2017-08-01


How to Solve the Top IT Issues at Remote Locations
IT teams can run into many challenges when supporting remote office users, especially that they’re not physically able to see the problem and might not have a colleague on site to help.

Date: 2017-07-20


Google Announces New Initiative Geared Towards Improving Relationships Between Humans And AI
Google announced Monday a new initiative geared towards improving the relationship between humans and artificial intelligence (AI).

Date: 2017-07-11


Facebook Bots Learning How to Negotiate…and Lie
Facebook has built a massive pool of bots that reside in their messenger app. These bots were trained to answer basic questions and perform basic commands based on text to dialogue recognition. While the bots held a lot of promise, it was obvious that they still had a lot to learn before they can fluently converse with humans.

Date: 2017-06-16


7 Steps to a Successful Office 365 Migration
SaaS applications like Office 365 offer tremendous benefits but can be complex and introduce challenges your team is unfamiliar with. This can lead to a poor user experience and a potential business slowdown.

Date: 2017-06-06


Amazon Further Distanced Itself From Google With The Launch Of Echo Show
Amazon further distanced itself from Google with the launch of Echo Show, a voice-activated home smart assistant with a 7-inch touchscreen display.

Date: 2017-05-12


5 Steps of Moving Apps to the Cloud
Business applications are headed to the cloud in record numbers, bringing users and IT teams into a new model of accessing services and resources. It’s a big switch from traditional apps, both for users and for their IT support teams.

Date: 2017-05-11


How IT Can Start Tackling Business Goals
IT teams are reported to spend up to 50% of their time in meetings or troubleshooting instead of focusing on the larger business goals that their CIOs have in mind.

Date: 2017-04-27


The Truth About Brands’ Customer Experience Strategies
The recent 2017 Global Customer Experience Benchmarking Report from Dimension Data confirmed that CX is critical to executives. But, as bluntly described in the report as “the uncomfortable truth”, while 81% of companies recognize CX as a competitive differentiator, just 13% self-rate their CX delivery at 9 or above on a scale of 10. And to further the misery, a whopping 51% of the companies say they don’t have a digital strategy in place or are at best, in the process of developing one. The report cites disjointed strategies, disparate management and inconsistencies in approach as reasons for the failure to maximize customer experiences.

Date: 2017-04-06


Google To Punish Symantec for Mis-issuing 30,000 EV Certificates
Google has announced a plan to punish Symantec by gradually distrusting its SSL certificates. The move comes after Google says it caught Symantec issuing more than 30,000 “improper” Extended Validation (EV) certificates. Symantec issues more than 30% of the web’s certificates.

Date: 2017-03-24


5 Must-Have Network Metrics for Cloud Visibility
As companies move to the cloud, whether by using SaaS apps or migrating apps to AWS, IT’s ability to see typical network metrics has disappeared, resulting in a loss of control.

Date: 2017-03-02


IBM Partners With H&R Block To Use Their AI Platform Watson To Improve Tax Preparation
IBM announced a partnership with H&R block to use their artificial intelligent platform IBM Watson to radically improve tax preparation. “Introducing the biggest advancement in tax preparation technology,” exclaimed IBM in an announcement video. “Say hello to the partnership between H&R Block and IBM Watson. Imagine being able to understand all 74,000 pages of the US tax code along with thousands of yearly tax law changes and other information, plus locks deep insights built from over 600 million data points.”

Date: 2017-02-06


Solve the Top 5 IT Issues at Remote Locations
IT teams can run into many challenges when supporting remote office users, especially that they’re not physically able to see the problem and might not have a colleague on site to help.

Date: 2017-01-19


Google Using Machine Learning RAISR Technology to Save Bandwidth
Google+ has become a haven for high end photos by professional photographers who obviously care about image quality. Google’s solution to the huge bandwidth requirements for their free service is a technology called RAISR. Lower bandwidth is also a benefit to the end user by increasing loading speeds and lowering data costs. This is especially concerning outside of the United States where it’s rare not to have to pay for internet based on data usage.

Date: 2017-01-18