The (COVID-19 crisis) has really transformed what used to be a business platform primarily used for enterprises to now be used for all kinds of new consumer and small business use cases says Zoom CFO Kelly Steckelberg. I don't see everybody going back to the way that it was before. The (COVID-19 crisis) has really transformed what used to be a business platform primarily used for enterprises to now be used for all kinds of new consumer and small business use cases says Zoom CFO Kelly Steckelberg. I don't see everybody going back to the way that it was before.