The Xbox One, like any new piece of hardware, is going to have some issues at launch. It’s an unfortunate, and unavoidable, truth – a truth that Sony learned last week at the PS4 launch. Now that the Xbox One is out, some users are reporting a few issues of their own.

Kotaku reports that some Xbox One consoles shipped with broken disc drives. Before you freak out, you should know that only a small number of consoles seem to be affected by this issue. It doesn’t make it any less jarring, however, when you see videos of the broken disc drives.

Be forewarned, the sound these disc drives make comes straight from the bowels of hell. It’s a little unsettling to say the least.

Here’s another:

It bears repeating that this seems to only be affecting a small number of launch consoles and it’s not a widespread problem like the infamous Red Ring that affected thousands of Xbox 360s.

Aside from hardware issues, the Xbox One seems to be having some software issues as well. According to CinemaBlend, some Xbox One users have reported that their consoles are unable to connect to the Internet to download the required day one update. Without the update, the Xbox One is just a paperweight, unable to even play games. The good news is that at least one of these consoles seems to have fixed itself, but others have not been so lucky.

Now, before you go prancing through the proverbial streets on GameFAQs or Reddit proclaiming another console’s superiority based solely on launch day woes, it’s important to remember that these things happen. No product launch is perfect and the manufacturing process is going to let a few duds through quality control. That doesn’t mean one is better than the other. It just means that manufacturing millions of game consoles in the span of a few months is hard and that mistakes will happen.

The best thing you can do now is grieve with your fellow gamers that had a console show up dead, and maybe play some Super Mario 3D World together while they wait for a “coffin” to arrive from Microsoft or Sony.

[Image: Vince Hall/YouTube]