T-Mobile Ranks Highest In Customer Satisfaction

As more wireless users switch to smartphones, many retailers are readjusting their mobile strategies to address the needs of these users, according to a new study by J.D. Power and Associates.

The semiannual report analyzed evaluations from customers who recently had an in-store wireless retail sales experience. Overall customer satisfaction with major wireless carrier-branded stores is based on four factors. In order of importance, they are: sales staff (49%); price and promotion (27%); store facility (14%); and display (10%).

NCAA Vault Puts March Madness Archives Online

The NCAA has unveiled a new website NCAA Vault, which features video highlights and full games of the NCAA Men’s Basketball Tournament going back to 2000.

The NCAA Vault lets users search for individual plays and highlights from their favorite NCAA men’s basketball teams and players from the Sweet Sixteen through the championship games.

Microsoft Launches First App for Google’s Android

At his keynote at SMX in Santa Clara this week, Microsoft CEO Steve Ballmer made it pretty clear that the company wants more people using its products regardless of the device they’re using. While his focus in that address was mainly on Microsoft’s Bing search engine, the company is keeping with this philosophy, as it has now released its first Android App.

24% Of Households Have a TV Connected To The Internet

Nearly a quarter (24%) of all U.S. households have a television connected to the Internet, according to a new report from the Leichtman Research Group (LRG).

The report found consumers connect to the Internet via variety of devices including a video game console, a Blu-Ray player, or a compatible TV.  While Internet connectivity has become a common built-in feature in many devices, consumers are just beginning to use this feature to watch video from the Internet.

Google Gesture Search Lets Android Users Draw Searches

Google has a new way for Android users (2.0 and up) to search on their mobile devices. The company has introduced a new Google Labs application that lets users search for apps, bookmarks, music tracks, etc. by drawing alphabet gestures on their touch screen.

New TiVo Box Offers Access To Online Content

TiVo said today it will begin offering two new set-top boxes starting in April.

TiVo Premiere will sell for $300 and will have the ability to hold up to 45 hours of HD content or up to 400 hours of standard definition content.  TiVo Premiere XL will retail for $500 and hold up to 150 of HD content or 1,350 hours of standard definition.

Premiere’s search functionality offers user the ability to find content on cable, YouTube, Netflix, Amazon Video On Demand, and Blockbuster On Demand.

Nokia Brings Skype To Ovi Store

Mobile device maker Nokia said today it has made Skype available as a free download in its online Ovi Store.

The new Skype for Symbian software will allow more than 200 million Nokia smartphone users globally access Skype over a WiFi or mobile data connection.

Skype for Symbian will allow Nokia smartphone users to make free Skype-to-Skype calls to other Skype users, save money on international calls and texts, and share pictures and videos.

BBB Warns About Online Payday Lenders

The Better Business Bureau is warning people about the practices and claims of some online payday lenders.

"Desperate times are leading people to the Internet to apply for payday loans and many are falling deeper into debt after getting tangled up with a lender who has zero regard for the law," said Stephen A. Cox, President and CEO of the Council of Better Business Bureaus.

European Windows Users Get Browser Choice

Microsoft Windows users in Europe who have Internet Explorer as their default browser are now being offered a variety of choices.

Windows users in Europe will now see a browser "Choice Screen," designed to give them an effective and unbiased choice between their default and competing web browsers.

CBS Upgrades March Madness Video Player

CBSSports.com said today it has upgraded its NCAA March Madness on Demand (MMOD) video player.

CBS said it will again offer a standard video player in addition to providing viewers with the ability to upgrade to a high-quality player delivering an improved video stream. Upgrades to the player include the ability of viewers of the high-quality player to watch picture-in-picture highlights of ongoing action inside a live video stream from the tournament.