5 Ways to Build Customer Loyalty for Your eCommerce Business

A decade or so ago, most businesses develop relationships and loyalty with their customers based on one-on-one and personalized interactions between the company owner or the staff. These days, most transactions occur online. However, customer loyalty remains a key component…

Using Personalized Data Critical To Brand Loyalty

As more consumer data is available to brands than ever before, you might think that brands would be able to capitalize on this, and know their customers better than they know themselves, and in turn inspire increased brand loyalty. You’d…

Study Looks At Top Brands For Customer Loyalty

New data has been released finding that WhatsApp, Facebook, Pandora, Netflix, and Google are the leading brands for customer loyalty in their respective categories (Instant Messaging, Social Networking, Online Music, Online VideoStreaming, and Search). This data comes from the Brand…

iPhone Loyalty on the Decline, Says Report

A new report released today by Strategy Analytics shows that loyalty to the iPhone has fallen for the first time since 2007, most noticeably in Western Europe. The report, titled iPhone Owner Loyalty Declines: Is Apple Losing its Innovation Edge?,…

Calling Upon Customers to Give Where it Matters to Them

Boulder, Colorado-based social software developer Giveo has just introduced a new way for brands to get customers engaged with their charitable giving efforts. It’s called Crowdgiver, and lets the customers of charitable brands have a say in where the company is donating its money. WebProNews had a chat with CEO Ed Messman about the product, which was first launched in private beta about a month ago.