Could Your Small Business Benefit from Using Chatbots?

The mindset of the modern consumer is one of urgency and convenience. Businesses that reply to queries and concerns quickly and without hassle generally earn more customer loyalty and have better brand reputation.

Facebook is Now Teaching Bots How to Negotiate…and Lie

Facebook has built a massive pool of bots that reside in their messenger app. These bots were trained to answer basic questions and perform basic commands based on text to dialogue recognition. While the bots held a lot of promise,…

Twitter Rolls Out New Chatbot Feature for Businesses

Twitter has introduced a new chatbot feature for companies to promote their brands, and they are hoping that these businesses and their customers stay on the platform for their real-time interactions. This new platform allows brands to customize the experience…

Turing Test Passed by Chatbot Simulating a 13-Year-Old

Computer science researchers this week revealed that the road to artificial intelligence (AI) has been paved a bit further. A computer algorithm developed in Saint Petersburg, Russia passed the Turing test at an event at the Royal Society of London…