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T-Mobile's January 2026 Better Value plan offers families $140 for three lines with unlimited 5G data, streaming perks, and a five-year price lock, promising over $1,000 in savings versus rivals. It includes device deals and bundles, aiming to boost retention amid economic pressures and industry competition.
Download the eBook, The impact of AI on data center security, sustainability, and talent development, to explore AI’s impact on data centers and how to prepare for what’s next.
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Following a major software-induced outage on January 14, 2026, that disrupted Verizon services for millions over seven hours, Verizon offered $20 credits to affected customers, while its budget subsidiary Visible provided $5 credits. This highlights tiered compensation in telecom, sparking debates on reliability and customer value in an increasingly digital world.
Spotify is increasing its US premium subscription to $13/month, the third hike in three years, to boost revenue amid rising costs and competition. This reflects the maturing streaming market's shift toward profitability, with mixed user reactions and potential risks to retention. Competitors like Apple Music remain cheaper, testing Spotify's value proposition.
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On January 14, 2026, a massive Verizon outage disrupted service for 1.5-2 million U.S. customers, sparking frustration and demands for compensation. The company promised automatic bill credits amid speculation on causes like fiber cuts. Calls for FCC investigations highlight broader concerns over telecom reliability and public safety.
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