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Iterable's new CEO Sam Allen highlighted on NYSE TV how the company's AI-native platform, including agentic AI tool Nova, automates marketing tasks like data analysis and campaign optimization for hyper-personalized customer engagement. With 1,200+ global clients, Iterable elevates marketers by freeing them for creative, revenue-driving work.
Snyk's AI Readiness Framework is your roadmap for building and maturing secure AI development practices in the new AI risk landscape.
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Learn more about Why a Customer Success Platform is Essential in 2025 in the following article below.
Cisco is advancing AI in customer service with Webex Contact Center tools like the AI Agent for automated inquiries and a 2026 supervisor tool for unified quality management. Integrations with NVIDIA, Google Cloud, and Splunk target sectors like healthcare, addressing privacy concerns. This strategy promises efficient, empathetic interactions and operational savings.
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AI is transforming hospitality by introducing agents that mediate travel planning, potentially eroding direct hotel-customer loyalty. Researchers from Florida Atlantic University urge hotels to adapt through AI partnerships, data privacy measures, and hybrid human-AI experiences to sustain repeat business and revenue.
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