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OpenAI and ServiceNow announced a three-year partnership on January 20, 2026, to integrate advanced AI agents into enterprise software for automating tasks like IT troubleshooting and customer service. This collaboration enhances efficiency through no-code automation and speech features. It positions ServiceNow as a leader in AI-driven workflows, promising transformative business impacts.
Cloud costs can quickly spiral when finance teams lack real-time visibility into engineering spend. Join the free virtual FinOps Excellence Summit, hosted by Harness on July 16th, to learn how leading companies like United Airlines are successfully embedding cost controls into their software delivery pipelines.
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Autonomous AI agents are transforming enterprise IT by operating independently, unlike copilots, to enhance productivity and integrate into core processes. They offer efficiency in areas like sales and supply chains but require governance for security and ethics. By 2026, widespread adoption will redefine roles, demanding strategic adaptation for success.
BreachLock's expanded AEV platform deploys agentic AI for autonomous web app penetration testing, emulating attacker tactics to validate defenses continuously. This advancement outpaces manual methods, addressing critical gaps in application-layer security amid rising threats.
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Salesforce unveiled an AI-upgraded Slackbot on January 13, 2026, powered by Anthropic's Claude model, enabling tasks like conversation summaries, meeting scheduling, and email drafting within Slack. This enhances productivity, integrates with enterprise systems, and emphasizes security. The upgrade positions Slack competitively in AI-driven workspaces.
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