Kraft Foods Group Incorporated has issued a voluntary recall on some of its string cheese products that may spoil before the expiration date marked on the package.
According to a press release on the company’s website, approximately 735,000 cases of the affected product were shipped to customers across the US.
The recall applies only to the company’s Kraft and Polly-O brands of string cheese and string cheese twists. Customers who purchased the product are urged to return it to the store from which it was purchased for an exchange or refund. Alternatively, they may contact Kraft Foods Consumer Relations at 1-800-816-9432 between 9 am and 6 pm (Eastern).
The product in question was produced in Campbell, NY and has a “Best When Used By” date of February 11, 2014.
The Northfield, IL-based company posted the following message to consumers on its website on Friday:
To Our Valued Kraft and Polly-O String Cheese Consumers –
We’re sorry that some of our Kraft and Polly-O String Cheese products did not meet our high standards. And we deeply regret if you have experienced any inconvenience due to our voluntary recall on October 25, 2013.
As you may know, these are natural cheeses that contain no added preservatives, and it’s not unusual for cheese to spoil over time. But in this situation, we saw spoilage occurring before the “Best When Used By” Date. That is not acceptable to us. So we knew the right thing to do for our consumers was to voluntarily recall the affected product.
The details you need on those products are in the press release posted below. Again, we’re sorry that these products did not meet our standards and your expectations.
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