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Is Google Bad at Social Media or Really, Really Good at it?
Google often takes a lot of flack for not being incredibly successful with its social media efforts. Most recently, Caroline McCarthy and Tom Krazit tackled this subject in a CNET article claiming that "Google struggles with social skills." I would not go so far as to say that I completely disagree with them. They make plenty of factual points that are simply undeniable. Orkut hasn't set the world afire. Jaiku and Dodgeball didn't work out.
Chris Crum