Harley-Davidson has issued a voluntary recall for the 2014 Touring motorcycles. Owners have been issued a Do Not Ride notice while the dealers have received a Do Not Deliver notice. The recalled vehicles include models built between May 3, 2013, and October 14, 2013, and are listed as the following: 25,185 Touring motorcycles (FLHTCU, FLHTK, FLHTP, FLHX, FLHXS, FLHTKSE, and FLHRSE) as well as 3,861 Softail® CVOs and Trikes (FLHTCUTG, FXSBSE, and FLSTNSE).
We are voluntarily recalling certain 2014 motorcycles equipped with hydraulic clutch systems. Visit http://t.co/wV61ejXN2C for more info.
— Harley-Davidson (@harleydavidson) October 16, 2013
The General Manager of Motorcycle New Product Delivery for Harley-Davidson, Tony Wilcox, recently spoke about the company's concern for customers and dealers.
"The safety of our customers is our highest priority. We have identified potential safety issues and are moving quickly to notify our customers and dealers. The inspection and repair of these motorcycles is extremely important, so it’s critical that our customers with affected vehicles contact their dealers immediately. We apologize for this circumstance. The company is committed to correcting this issue and providing customers with the quality experience and service they expect,” Tony Wilcox said.
The problems involving the recall, stem from concerns over the mechanisms operating the hydraulic clutch. Complications with disengaging the clutch were noted, which affects the capacity of the bikes to decelerate. Obvious problems relating to stopping and slowing the bikes may result from such scenarios.
Being the established, customer-conscience company that Harley-Davidson has become popular for being, Harley-Davidson has encouraged owners to contact dealers in order to make arrangements for inspection. Harley-Davidson will pick up the tab to have the bikes thoroughly inspected, problems rectified, and then eventually returned to customers.