Groupon Earnings Disappoint, Stock Down 28%

Groupon reported its Q4 and fiscal year 2012 earnings on Wednesday afternoon, sending stock plummeting as results missed Wall Street estimates. The company posted a net loss of $81.1 million for the q...
Groupon Earnings Disappoint, Stock Down 28%
Written by Chris Crum
  • Groupon reported its Q4 and fiscal year 2012 earnings on Wednesday afternoon, sending stock plummeting as results missed Wall Street estimates.

    The company posted a net loss of $81.1 million for the quarter, though revenue was up 30% at $638.3 million.

    Late last year, Groupon CEO Andrew Mason’s job came into question, and now reports are questioning how long he’ll remain in the position again. Groupon hasn’t commented on this since the new earnings release, but the Wall Street Journal reports:

    As Groupon’s stock continues to falter, Mr. Mason will likely struggle to maintain the confidence of Groupon’s board members, particularly its chairman and largest shareholder, Eric Lefkofsky, who has sparred with Mr. Mason in the past, these people have said.

    In pre-market trading Groupon is at $4.30 (-1.68‎, -28.12%‎).

    Here’s the release in its entirety:

    CHICAGO–(BUSINESS WIRE)–Groupon, Inc. (NASDAQ: GRPN) today announced financial results for the quarter and fiscal year ended December 31, 2012.

    “Reconciliation of Free Cash Flow to Net Cash Provided by Operating Activities.”

    Gross billings, which reflect the total dollar value of customer purchases of goods and services, excluding any applicable taxes and net of estimated refunds, increased 24% year-over-year to $1.52 billion in the fourth quarter 2012, compared with $1.23 billion in the fourth quarter 2011. Excluding the $21.0 million unfavorable impact from year-over-year changes in foreign exchange rates, gross billings growth was 25% compared with fourth quarter 2011.

    Revenue increased 30% year-over-year to $638.3 million in the fourth quarter 2012, compared with $492.2 million in the fourth quarter 2011. Excluding the $7.7 million unfavorable impact from year-over-year changes in foreign exchange rates, revenue growth was 31% compared with fourth quarter 2011. Growth was driven by an increase in direct revenue, which grew 1549% year-over-year to $225.2 million in the fourth quarter 2012, compared with $13.7 million in the fourth quarter 2011.

    Operating loss was $12.9 million in the fourth quarter 2012, including stock-based compensation and acquisition-related expenses of $26.6 million, and depreciation and amortization of $16.0 million. This compares with an operating loss of $15.0 million in the fourth quarter 2011, which included stock-based compensation and acquisition-related expenses of $32.9 million, and depreciation and amortization of $9.3 million. Year-over-year changes in foreign exchange rates had a $0.1 million favorable impact on operating results.

    “Record billings growth this quarter is a clear signal that customers love Groupons,” said Andrew Mason, CEO of Groupon. “We will continue to invest in growth through 2013 as we see new opportunities to give our customers what they want.”

    Operating cash flow decreased 61% year-over-year to $65.7 million, compared with $169.1 million in the fourth quarter 2011. Free cash flow, a non-GAAP financial measure calculated as operating cash flow less capital expenditures, decreased 83% year-over-year to $25.7 million, compared with $155.1 million in the fourth quarter 2011. At the end of the quarter, Groupon had $1.2 billion in cash and cash equivalents and no long-term borrowings.

    Fourth quarter 2012 net loss attributable to common stockholders was $81.1 million, or $0.12 per share, reflecting stock-based compensation and acquisition-related expenses of $26.6 million and share count of 655.7 million. Fourth quarter 2012 results included a pre-tax non-operating loss of $50.6 million ($45.5 million after tax) related to the impairment of a cost method investment in China.

    Net loss attributable to common stockholders increased by $15.7 million year-over-year, from a loss of $65.4 million, or $0.12 per share in the fourth quarter 2011, including stock-based compensation and acquisition-related expenses of $32.9 million.

    Full Year 2012

    Gross billings increased 35% year-over-year to $5.38 billion in 2012, compared with $3.99 billion in 2011. Excluding the $183.5 million unfavorable impact from year-over-year changes in foreign exchange rates, gross billings growth was 40% compared with 2011.

    Revenue increased 45% year-over-year to $2.33 billion in 2012, compared with $1.61 billion in 2011. Excluding the $74.1 million unfavorable impact from year-over-year changes in foreign exchange rates, revenue growth was 50% compared with 2011. Growth was driven by an increase in direct revenue, which grew 2083% to $454.7 million in 2012, compared with $20.8 million in 2011.

    Operating income was $98.7 million in 2012, including stock-based compensation and acquisition-related expenses of $105.0 million, and depreciation and amortization of $55.8 million. This compares with an operating loss of $233.4 million in 2011, which included stock-based compensation and acquisition-related expenses of $89.1 million, and depreciation and amortization of $32.1 million. Year-over-year changes in foreign exchange rates had a $7.4 million unfavorable impact on operating income.

    Operating cash flow decreased 8% year-over-year to $266.8 million, compared with $290.4 million in 2011. Free cash flow decreased 31% year-over-year to $171.0 million, compared with $246.6 million in 2011.

    Full year 2012 net loss attributable to common stockholders was $67.4 million, or $0.10 per share, reflecting stock-based compensation and acquisition-related expenses of $105.0 million and share count of 650.2 million.

    Net loss attributable to common stockholders improved by $306.1 million year-over-year, from a loss of $373.5 million, or $1.03 per share in 2011, including stock-based compensation and acquisition-related expenses of $89.1 million.

    Groupon, Inc.
    Summary Consolidated and Segment Results
    (dollars in thousands, except share and per share data)
    (unaudited)
    Three Months Ended Y/Y % Year Ended Y/Y %
    December 31, Growth December 31, Growth
    2012 2011 Y/Y %
    Growth
    FX Effect (2) excluding
    FX(2)
    2012 2011 Y/Y %
    Growth
    FX Effect (2) excluding
    FX(2)
    Gross Billings (1)
    North America $ 718,952 $ 475,807 51.1 % $ (2,569 ) 51.6 % $ 2,373,153 $ 1,561,927 51.9 % $ (2,780 ) 52.1 %
    International 801,500 755,061 6.2 % (18,451 ) 8.6 % 3,007,031 2,423,574 24.1 % (180,739 ) 31.5 %
    Consolidated Billings $ 1,520,452 $ 1,230,868 23.5 % $ (21,020 ) 25.2 % $ 5,380,184 $ 3,985,501 35.0 % $ (183,519 ) 39.6 %
    Revenue
    North America $ 375,351 $ 179,638 108.9 % $ (1,082 ) 109.6 % $ 1,165,700 $ 634,980 83.6 % $ (1,156 ) 83.8 %
    International 262,951 312,526 (15.9 ) % (6,629 ) (13.7 ) % 1,168,772 975,450 19.8 % (72,960 ) 27.3 %
    Consolidated revenue $ 638,302 $ 492,164 29.7 % $ (7,711 ) 31.3 % $ 2,334,472 $ 1,610,430 45.0 % $ (74,116 ) 49.6 %
    Operating (loss) income $ (12,861 ) $ (14,972 ) 14.1 % $ 135 13.2 % $ 98,701 $ (233,386 ) N/A $ (7,401 ) N/A
    Net loss attributable to common stockholders $ (81,089 ) $ (65,379 ) (24.0 ) % $ 1,102 (25.7 ) % $ (67,377 ) $ (373,494 ) 82.0 % $ (9,283 ) 84.4 %
    Net loss per share
    Basic $ (0.12 ) $ (0.12 ) $ (0.10 ) $ (1.03 )
    Diluted $ (0.12 ) $ (0.12 ) $ (0.10 ) $ (1.03 )
    Weighted average basic shares outstanding 655,678,123 528,421,712 650,214,119 362,261,324
    Weighted average diluted shares outstanding 655,678,123 528,421,712 650,214,119 362,261,324
    (1) Represents the total dollar value of customer purchases of goods and services, excluding applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Represents change in financial measures that would have resulted had average exchange rates in the reporting period been the same as those in effect in the three months and year ended December 31, 2011.

    Highlights

    • Largest sequential gross billings increase in Groupon history. All categories contributed to the biggest sequential increase in platform growth on an absolute dollar basis in Groupon’s history.
    • Unit milestone. The Company surpassed the 50 million unit mark for the first time in the fourth quarter 2012. Consolidated units, defined as vouchers and products ordered before cancellations and refunds, grew 21% year-over-year.
    • Seasonal strength in Groupon Goods. After a successful holiday season, Goods has now reached an annual run rate of about $2.0 billion in global billings, just five quarters after its launch.
    • Growing merchant selection and quality. As of the end of the fourth quarter, the number of active deals in North America increased almost 300% year-over-year to nearly 37,000.
    • Continued customer acquisition efficiencies. Marketing expense per new customer improved 61% year-over-year in the fourth quarter 2012, enabling the reduction of overall marketing spend by 61% compared with the fourth quarter 2011. As of December 31, 2012, Groupon had 41.0 million active customers, an increase of 22% year-over-year, with gross customer additions partially offset by higher customer inactivations.
    • Substantial growth in mobile transaction activity. In January 2013, nearly 40% of North American transactions were completed on mobile devices, an increase of 44% compared with January 2012. This compares with about one third of transactions completed on mobile devices in October 2012.
    • Launch of merchant services in 2012. Groupon launched a number of services in 2012 to strengthen relationships with local businesses, including Breadcrumb and Payments.

    Outlook

    Revenue for the first quarter 2013 is expected to be between $560 million and $610 million, an increase of between 0% and 9% compared with first quarter 2012.

    Operating (loss) income for the first quarter 2013 is expected to be between $(10) million and $10 million, compared with $39.6 million in the first quarter 2012. This outlook includes $30 million of stock-based compensation, and assumes no acquisitions or investments, or material changes in foreign exchange rates.

    For the full year 2013, operating income is expected to increase compared with 2012.

    A conference call will be webcast live today at 4:00 p.m. CT / 5:00 p.m. ET, and will be available on Groupon’s investor relations website athttp://investor.groupon.com. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

    Non-GAAP Financial Measures

    In addition to financial results reported in accordance with generally accepted accounting principles (GAAP), we have provided the following non-GAAP financial measures in this release and the accompanying tables: foreign exchange rate neutral operating results, free cash flow and consolidated operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net. These non-GAAP financial measures are presented to aid investors in better understanding Groupon’s performance. However, these measures are not intended to be a substitute for those reported in accordance with GAAP. These measures may be different from non-GAAP financial measures used by other companies.

    Foreign exchange rate neutral operating results show our current period operating results as if foreign currency exchange rates had remained the same as those in effect in the comparable period. These measures are intended to facilitate comparisons to our historical performance. For a reconciliation of foreign exchange rate neutral operating results to our GAAP operating results, see “Reconciliation of Foreign Exchange Rate Neutral Operating Results to U.S. GAAP Operating Results” and “Supplemental Financial Information and Business Metrics” included in the tables accompanying this release.

    Free cash flow is a non-GAAP measure that comprises net cash provided by operating activities less purchases of property and equipment and capitalized software. We use free cash flow, and ratios based on it, to conduct and evaluate our business because, although it is similar to cash flow from operations, we believe that it typically represents a more useful measure of cash flows because purchases of fixed assets, software developed for internal use and website development costs are necessary components of our ongoing operations. Free cash flow is not intended to represent the total increase or decrease in Groupon’s cash balance for the applicable period. For a reconciliation of free cash flow to cash flow from operations, see ”Reconciliation of Free Cash Flow to Net Cash Provided by Operating Activities” included in the tables accompanying this release.

    Consolidated operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net is a non-GAAP measure that comprises the consolidated total of the segment operating income (loss) of our two segments, North America and International. Stock-based compensation expense and acquisition-related expense (benefit), net are excluded from segment operating income (loss) that we report under GAAP for our segments. Stock-based compensation expense is primarily a non-cash item. Acquisition-related expense (benefit), net represents the change in the fair value of contingent consideration arrangements related to business combinations. We use consolidated operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net to allocate resources and evaluate performance internally. For a reconciliation of consolidated operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net to consolidated operating income (loss), see ”Supplemental Financial Information and Business Metrics” included in the tables accompanying this release.

    Note on Forward Looking Statements

    The statements contained in this presentation that refer to plans and expectations for the next quarter or the future are forward- looking statements that involve a number of risks and uncertainties, and actual results could differ materially from those discussed. The risks and uncertainties that could cause our results to differ materially from those included in the forward-looking statements include, but are not limited to, volatility in our revenue and operating results; risks related to our business strategy; responding to changes in the market; effectively dealing with challenges arising from our international operations; retaining existing customers and adding new customers; retaining existing merchant partners and adding new merchant partners; incurring expenses as we expand our business; competing against smaller competitors and competitors with more financial resources than us; maintaining favorable terms with our business partners; maintaining a strong brand; managing inventory and order fulfillment; integrating our technology platforms; managing refund risks; retaining our executive team; litigation; regulations, including the CARD Act and regulation of the Internet; tax liabilities; tax legislation; maintaining our information technology infrastructure; security breaches; protecting our intellectual property; handling acquisitions, joint ventures and strategic investments effectively; seasonality; payment-related risks; customer and merchant partner fraud; global economic uncertainty; compliance with rules and regulations associated with being a public company; and our ability to raise capital if necessary. We urge you to refer to the factors included under the headings ”Risk Factors” and ”Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the company’s Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company’s Investor Relations web site at http://investor.groupon.com or the SEC’s web site at www.sec.gov. Groupon’s actual results could differ materially from those predicted or implied and reported results should not be considered an indication of future performance.

    You should not rely upon forward-looking statements as predictions of future events. Although Groupon believes that the expectations reflected in the forward-looking statements are reasonable, it cannot guarantee that the future results, levels of activity, performance or events and circumstances reflected in the forward-looking statements will be achieved or occur. Moreover, neither the company nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. The forward-looking statements reflect Groupon’s expectations as of February 27, 2013. Groupon undertakes no obligation to update publicly any forward-looking statements for any reason after the date of this presentation to conform these statements to actual results or to changes in its expectations.

    Groupon encourages investors to use its investor relations website as a way of easily finding information about the company. Groupon promptly makes available on this website, free of charge, the reports that the company files or furnishes with the SEC, corporate governance information (including Groupon’s Global Code of Conduct), and select press releases and social media postings.

    Groupon, Inc.
    Condensed Consolidated Statements of Cash Flows
    (in thousands)
    (unaudited)
    Three Months Ended
    December 31,
    Year Ended
    December 31,
    2012 2011 2012 2011
    Operating activities
    Net loss $ (80,047 ) $ (59,679 ) $ (51,031 ) $ (297,762 )
    Adjustments to reconcile net loss to net cash provided by operating activities:
    Depreciation and amortization 15,965 9,301 55,801 32,055
    Stock-based compensation 26,411 32,668 104,117 93,590
    Deferred income taxes (17,259 ) 31,601 (7,651 ) 32,203
    Excess tax benefits on stock-based compensation (2,403 ) 1,145 (27,023 ) (10,178 )
    Loss on equity method investees 1,231 6,678 9,925 26,652
    Acquisition-related expense (benefit), net 153 256 897 (4,537 )
    Gain on return of common stock (4,916 )
    Gain on E-Commerce transaction (56,032 )
    Impairment of cost method investment 50,553 50,553
    Change in assets and liabilities, net of acquisitions:
    Restricted cash (2,517 ) (4,378 ) (4,372 ) (12,519 )
    Accounts receivable 12,723 (686 ) 10,534 (70,376 )
    Prepaid expenses and other current assets (45,922 ) 4,731 (70,859 ) (36,292 )
    Accounts payable 5,537 927 18,711 (20,997 )
    Accrued merchant and supplier payables 96,029 65,236 149,918 380,108
    Accrued expenses and other current liabilities (20,268 ) 80,164 47,742 189,127
    Other, net 25,531 1,113 35,604 (5,711 )
    Net cash provided by operating activities 65,717 169,077 266,834 290,447
    Net cash used in investing activities (52,753 ) (34,907 ) (194,979 ) (147,433 )
    Net cash (used in) provided by financing activities (6,495 ) 746,913 12,095 867,205
    Effect of exchange rate changes on cash and cash equivalents 1,809 (2,083 ) 2,404 (6,117 )
    Net increase in cash and cash equivalents 8,278 879,000 86,354 1,004,102
    Cash and cash equivalents, beginning of period 1,201,011 243,935 1,122,935 118,833
    Cash and cash equivalents, end of the period $ 1,209,289 $ 1,122,935 $ 1,209,289 $ 1,122,935
    Groupon, Inc.
    Consolidated Statements of Operations
    (in thousands, except share and per share data)
    (unaudited)
    Three Months Ended December 31, Year Ended December 31,
    2012 2011 2012 2011
    Revenue:
    Third party and other revenue $ 413,127 $ 478,510 $ 1,879,729 $ 1,589,604
    Direct revenue 225,175 13,654 454,743 20,826
    Total revenue 638,302 492,164 2,334,472 1,610,430
    Cost of revenue:
    Third party and other revenue 63,905 86,882 297,739 243,789
    Direct revenue 218,567 9,383 421,201 15,090
    Total cost of revenue 282,472 96,265 718,940 258,879
    Gross Profit 355,830 395,899 1,615,532 1,351,551
    Operating expenses:
    Marketing 60,913 155,299 336,854 768,472
    Selling, general and administrative 307,625 255,316 1,179,080 821,002
    Acquisition-related expense (benefit), net 153 256 897 (4,537 )
    Total operating expenses 368,691 410,871 1,516,831 1,584,937
    (Loss) income from operations (12,861 ) (14,972 ) 98,701 (233,386 )
    Interest and other (expense) income, net (48,279 ) (3,835 ) 6,166 5,973
    Loss on equity method investees (1,231 ) (6,678 ) (9,925 ) (26,652 )
    (Loss) income before provision for income taxes (62,371 ) (25,485 ) 94,942 (254,065 )
    Provision for income taxes 17,676 34,194 145,973 43,697
    Net loss (80,047 ) (59,679 ) (51,031 ) (297,762 )
    Less: Net (income) loss attributable to noncontrolling interests (936 ) (5,267 ) (3,742 ) 18,335
    Net loss attributable to Groupon, Inc. (80,983 ) (64,946 ) (54,773 ) (279,427 )
    Redemption of preferred stock in excess of carrying value (34,327 )
    Adjustment of redeemable noncontrolling interests to redemption value (106 ) (433 ) (12,604 ) (59,740 )
    Net loss attributable to common stockholders $ (81,089 ) $ (65,379 ) $ (67,377 ) $ (373,494 )
    Net loss per share
    Basic $ (0.12 ) $ (0.12 ) $ (0.10 ) $ (1.03 )
    Diluted $ (0.12 ) $ (0.12 ) $ (0.10 ) $ (1.03 )
    Weighted average number of shares outstanding
    Basic 655,678,123 528,421,712 650,214,119 362,261,324
    Diluted 655,678,123 528,421,712 650,214,119 362,261,324
    Groupon, Inc.
    Consolidated Balance Sheets
    (in thousands, except share and per share data)
    (unaudited)
    December 31,
    2012 2011
    Assets
    Current assets:
    Cash and cash equivalents $ 1,209,289 $ 1,122,935
    Accounts receivable, net 96,713 108,747
    Deferred income taxes 31,211 19,243
    Prepaid expenses and other current assets 150,573 72,402
    Total current assets 1,487,786 1,323,327
    Property, equipment and software, net 121,072 51,800
    Goodwill 206,684 166,903
    Intangible assets, net 42,597 45,667
    Investments 84,209 50,604
    Deferred income taxes, non-current 29,916 46,104
    Other non-current assets 59,210 90,071
    Total Assets $ 2,031,474 $ 1,774,476
    Liabilities and Stockholders’ Equity
    Current liabilities:
    Accounts payable $ 59,865 $ 40,918
    Accrued merchant and supplier payables 671,305 520,723
    Accrued expenses 246,924 212,007
    Deferred income taxes 53,700 76,841
    Other current liabilities 136,647 144,673
    Total current liabilities 1,168,441 995,162
    Deferred income taxes, non-current 20,860 7,428
    Other non-current liabilities 100,072 70,766
    Total Liabilities 1,289,373 1,073,356
    Commitments and contingencies
    Redeemable noncontrolling interests 1,653
    Stockholders’ Equity
    Class A common stock, par value $0.0001 per share, 2,000,000,000 shares authorized, 654,523,706 and 641,745,225 shares issued and outstanding at December 31, 2012 and 2011, respectively 65 64
    Class B common stock, par value $0.0001 per share, 10,000,000 shares authorized, 2,399,976 shares issued and outstanding at December 31, 2012 and 2011
    Common stock, par value $0.0001 per share, 2,010,000,000 shares authorized, no shares issued and outstanding at December 31, 2012 and 2011
    Additional paid-in capital 1,485,006 1,388,253
    Accumulated deficit (753,477 ) (698,704 )
    Accumulated other comprehensive income 12,446 12,928
    Total Groupon, Inc. Stockholders’ Equity 744,040 702,541
    Noncontrolling interests (1,939 ) (3,074 )
    Total Equity 742,101 699,467
    Total Liabilities and Equity $ 2,031,474 $ 1,774,476
    Groupon, Inc.
    Segment Information
    (in thousands)
    (unaudited)
    Three Months Ended December 31, Year Ended December 31,
    2012 2011 2012 2011
    North America
    Gross Billings (1) $ 718,952 $ 475,807 $ 2,373,153 $ 1,561,927
    Revenue $ 375,351 $ 179,638 $ 1,165,700 $ 634,980
    Segment cost of revenue and operating expenses(2)(3) 358,319 161,399 1,025,974 630,184
    Segment operating income(3) $ 17,032 $ 18,239 $ 139,726 $ 4,796
    Segment income as a percent of segment revenue 4.5 % 10.2 % 12.0 % 0.8 %
    International
    Gross Billings (1) $ 801,500 $ 755,061 $ 3,007,031 $ 2,423,574
    Revenue $ 262,951 $ 312,526 $ 1,168,772 $ 975,450
    Segment cost of revenue and operating expenses(2)(3) 266,280 312,813 1,104,783 1,124,579
    Segment operating (loss) income(3) $ (3,329 ) $ (287 ) $ 63,989 $ (149,129 )
    Segment (loss) income as a percent of segment revenue (1.3 ) % (0.1 ) % 5.5 % (15.3 ) %
    Consolidated
    Gross Billings (1) $ 1,520,452 $ 1,230,868 $ 5,380,184 $ 3,985,501
    Revenue $ 638,302 $ 492,164 $ 2,334,472 $ 1,610,430
    Segment cost of revenue and operating expenses(2) 624,599 474,212 2,130,757 1,754,763
    Segment operating income (loss) $ 13,703 $ 17,952 $ 203,715 $ (144,333 )
    Segment income (loss) as a percent of segment revenue 2.1 % 3.6 % 8.7 % (9.0 ) %
    Stock-based compensation 26,411 32,668 104,117 93,590
    Acquisition-related expense (benefit), net 153 256 897 (4,537 )
    Operating (loss) income (12,861 ) (14,972 ) 98,701 (233,386 )
    Interest and other expense (income), net 48,279 3,835 (6,166 ) (5,973 )
    Loss on equity method investees 1,231 6,678 9,925 26,652
    (Loss) income before provision for income taxes (62,371 ) (25,485 ) 94,942 (254,065 )
    Provision for income taxes 17,676 34,194 145,973 43,697
    Net loss $ (80,047 ) $ (59,679 ) $ (51,031 ) $ (297,762 )
    (1) Represents the total dollar value of customer purchases of goods and services, excluding applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Represents cost of revenue and operating expenses, excluding stock-based compensation and acquisition-related expense (benefit), net.
    (3) We record intercompany cross-charges every period for services provided by the United States to our international subsidiaries. We updated our intercompany allocations for those charges during the fourth quarter of 2012, which resulted in a one-time $8.5 million decrease to International Segment operating expenses (reduction to International Segment operating loss) and a corresponding increase to North America Segment operating expenses (reduction to North America Segment operating income).
    Reconciliation of Free Cash Flow to Net Cash Provided by Operating Activities
    (in thousands)
    (unaudited)
    The following is a reconciliation of free cash flow to the most comparable U.S. GAAP measure, “Net cash provided by operating activities,” for the three months and years ended December 31, 2012 and 2011, respectively:
    Three Months Ended December 31, Year Ended December 31,
    2012 2011 2012 2011
    Net cash provided by operating activities $ 65,717 $ 169,077 $ 266,834 $ 290,447
    Purchases of property and equipment and capitalized software (40,034 ) (13,986 ) (95,836 ) (43,811 )
    Free cash flow $ 25,683 $ 155,091 $ 170,998 $ 246,636
    Net cash used in investing activities $ (52,753 ) $ (34,907 ) $ (194,979 ) $ (147,433 )
    Net cash (used in) provided by financing activities $ (6,495 ) $ 746,913 $ 12,095 $ 867,205
    Reconciliation of Foreign Exchange Rate Neutral Operating Results to Revenue and (Loss) Income from Operations
    (in thousands)
    (unaudited)
    The following is a reconciliation of foreign exchange rate neutral operating results to the most comparable U.S. GAAP measures, “Revenue” and “(Loss) Income from operations,” for the three months and year ended December 31, 2012:
    The effect on the Company’s consolidated statements of operations from changes in exchange rates versus the U.S. Dollar for the three months ended December 31, 2012 are as follows:
    Three Months Ended December 31, 2012 Three Months Ended December 31, 2012
    At Avg. Exchange At Avg. Exchange
    Q4 2011
    Rates (1)
    Rate
    Effect (2)
    As
    Reported
    Q3 2012
    Rates (3)
    Rate
    Effect (2)
    As
    Reported
    Revenue $ 646,013 $ (7,711 ) $ 638,302 $ 634,734 $ 3,568 $ 638,302
    Loss from operations $ (12,996 ) $ 135 $ (12,861 ) $ (12,075 ) $ (786 ) $ (12,861 )
    The effect on the Company’s consolidated statements of operations from changes in exchange rates versus the U.S. Dollar for the year ended December 31, 2012 are as follows:
    Year Ended December 31, 2012 Year Ended December 31, 2012
    At Avg. Exchange At Avg. Exchange
    2011
    Rates (1)
    Rate
    Effect (2)
    As
    Reported
    Q4’11 – Q3’12
    Rates (3)
    Rate
    Effect (2)
    As
    Reported
    Revenue $ 2,408,588 $ (74,116 ) $ 2,334,472 $ 2,344,952 $ (10,480 ) $ 2,334,472
    Income from operations $ 106,102 $ (7,401 ) $ 98,701 $ 105,467 $ (6,766 ) $ 98,701
    (1) Represents the outcome that would have resulted had average exchange rates in the reported period been the same as those in effect during the three months and year ended December 31, 2011.
    (2) Represents the increase or decrease in reported amounts resulting from changes in exchange rates from those in effect in the comparable period.
    (3) Represents the outcome that would have resulted had average exchange rates in the reported period been the same as those in effect during the three and twelve months ended September 30, 2012.
    Supplemental Financial Information and Business Metrics(13)
    (in thousands, except per share and headcount data and TTM
    Gross Billings / Average Active Customer)
    (unaudited)
    Q1 2011 (8) Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012
    Segments
    North America Segment:
    Gross Billings (1) $ 315,152 $ 369,990 $ 400,978 $ 475,807 $ 553,557 $ 548,275 $ 552,369 $ 718,952
    Year-over-year growth 610 % 359 % 204 % 118 % 76 % 48 % 38 % 51 %
    % of Consolidated Gross Billings 47 % 40 % 35 % 39 % 41 % 43 % 45 % 47 %
    Gross Billings (1) Trailing Twelve Months (TTM) $ 745,772 $ 1,035,183 $ 1,304,128 $ 1,561,927 $ 1,800,332 $ 1,978,617 $ 2,130,008 $ 2,373,153
    Revenue:
    Third Party and Other Revenue (2) $ 136,612 $ 157,205 $ 161,525 $ 179,638 $ 230,984 $ 207,119 $ 158,545 $ 165,776
    Direct Revenue (2) 7,581 53,062 133,058 209,575
    Total Revenue $ 136,612 $ 157,205 $ 161,525 $ 179,638 $ 238,565 $ 260,181 $ 291,603 $ 375,351
    Year-over-year growth 574 % 341 % 188 % 103 % 75 % 66 % 81 % 109 %
    % of Consolidated Revenue 46 % 40 % 38 % 36 % 43 % 46 % 51 % 59 %
    Revenue TTM $ 316,752 $ 438,305 $ 543,705 $ 634,980 $ 736,933 $ 839,909 $ 969,987 $ 1,165,700
    Cost of Revenue:
    Third Party and Other Cost of Revenue (3) $ 25,050 $ 32,169 $ 31,316 $ 51,419 $ 62,580 $ 40,155 $ 15,475 $ 27,002
    Direct Cost of Revenue (3) 6,671 46,159 115,560 196,789
    Total Cost of Revenue $ 25,050 $ 32,169 $ 31,316 $ 51,419 $ 69,251 $ 86,314 $ 131,035 $ 223,791
    % of North America Total Revenue 18 % 20 % 19 % 29 % 29 % 33 % 45 % 60 %
    Gross Profit
    Third Party and Other $ 111,562 $ 125,036 $ 130,209 $ 128,219 $ 168,404 $ 166,964 $ 143,070 $ 138,774
    Direct 910 6,903 17,498 12,786
    Total $ 111,562 $ 125,036 $ 130,209 $ 128,219 $ 169,314 $ 173,867 $ 160,568 $ 151,560
    % of North America Total Revenue 82 % 80 % 81 % 71 % 71 % 67 % 55 % 40 %
    Operating (Loss) Income Excl Stock-Based Compensation (SBC), Acquisition-Related Expenses $ (21,778 ) $ (10,501 ) $ 18,836 $ 18,239 $ 40,172 $ 43,429 $ 39,093 $ 17,032
    Year-over-year growth N/A (2,678 ) % 496 % N/A N/A N/A 108 % (7 ) %
    % of Consolidated Operating (Loss) Income Excl SBC, Acq-Related 22 % 17 % 1,113 % 102 % 59 % 60 % 77 % 124 %
    Operating Margin Excl SBC, Acq-Related (% of North America Total revenue) (15.9 ) % (6.7 ) % 11.7 % 10.2 % 16.8 % 16.7 % 13.4 % 4.5 %
    Year-over-year growth (bps) (5,879 ) (562 ) 603 3,494 3,278 2,337 170 (570 )
    Operating (Loss) Income TTM Excl SBC, Acq-Related $ (40,901 ) $ (51,024 ) $ (35,348 ) $ 4,796 $ 66,746 $ 120,676 $ 140,933 $ 139,726
    Operating Margin TTM Excl SBC, Acq-Related (% of North America Total TTM revenue) (12.9 ) % (11.6 ) % (6.5 ) % 0.8 % 9.1 % 14.4 % 14.5 % 12.0 %
    Year-over-year growth (bps) (3,604 ) (2,266 ) (1,467 ) 596 2,197 2,601 2,100 1,120
    International Segment:
    Gross Billings (1) $ 353,022 $ 559,259 $ 756,232 $ 755,061 $ 801,243 $ 738,401 $ 665,887 $ 801,500
    Year-over-year growth N/A 5,057 % 1,115 % 283 % 127 % 32 % (12 ) % 6 %
    Year-over-year growth, excluding FX (4) N/A 4,587 % 1,021 % 287 % 138 % 45 % (4 ) % 9 %
    % of Consolidated Gross Billings 53 % 60 % 65 % 61 % 59 % 57 % 55 % 53 %
    Gross Billings (1) TTM $ 623,367 $ 1,171,781 $ 1,865,774 $ 2,423,574 $ 2,871,795 $ 3,050,937 $ 2,960,592 $ 3,007,031
    Revenue:
    Third Party and Other Revenue (2) $ 158,911 $ 235,377 $ 261,464 $ 298,872 $ 309,069 $ 295,866 $ 265,019 $ 247,351
    Direct Revenue (2) 7,172 13,654 11,649 12,288 11,930 15,600
    Total Revenue $ 158,911 $ 235,377 $ 268,636 $ 312,526 $ 320,718 $ 308,154 $ 276,949 $ 262,951
    Year-over-year growth N/A 7,709 % 947 % 273 % 102 % 31 % 3 % (16 ) %
    Year-over-year growth, excluding FX (4) N/A 7,013 % 868 % 276 % 112 % 44 % 13 % (14 ) %
    % of Consolidated Revenue 54 % 60 % 62 % 64 % 57 % 54 % 49 % 41 %
    Revenue TTM $ 271,440 $ 503,803 $ 746,785 $ 975,450 $ 1,137,257 $ 1,210,034 $ 1,218,347 $ 1,168,772
    Cost of Revenue:
    Third Party and Other Cost of Revenue (3) $ 14,715 $ 22,634 $ 31,023 $ 35,463 $ 40,049 $ 36,877 $ 38,698 $ 36,903
    Direct Cost of Revenue (3) 5,707 9,383 10,198 11,993 12,053 21,778
    Total Cost of Revenue $ 14,715 $ 22,634 $ 36,730 $ 44,846 $ 50,247 $ 48,870 $ 50,751 $ 58,681
    % of International Total Revenue 9 % 10 % 14 % 14 % 16 % 16 % 18 % 22 %
    Gross Profit
    Third Party and Other $ 144,196 $ 212,743 $ 230,441 $ 263,409 $ 269,020 $ 258,989 $ 226,321 $ 210,448
    Direct 1,465 4,271 1,451 295 (123 ) (6,178 )
    Total $ 144,196 $ 212,743 $ 231,906 $ 267,680 $ 270,471 $ 259,284 $ 226,198 $ 204,270
    % of International Total Revenue 91 % 90 % 86 % 86 % 84 % 84 % 82 % 78 %
    Operating (Loss) Income Excl SBC, Acq-Related $ (76,506 ) $ (51,808 ) $ (20,528 ) $ (287 ) $ 27,418 $ 28,505 $ 11,395 $ (3,329 )
    Year-over-year growth N/A (125 ) % 21 % 100 % N/A 155 N/A 1060 %
    % of Consolidated Operating (Loss) Income Excl SBC, Acq-Related 78 % 83 % (1,213 ) % (2 ) % 41 % 40 % 23 % (24 ) %
    Operating Margin Excl SBC, Acq-Related (% of International Total revenue) (48.1 ) % (22.0 ) % (7.6 ) % (0.1 ) % 8.5 % 9.3 % 4.1 % (1.3 ) %
    Year-over-year growth (bps) N/A 74,265 9,392 14,474 5,669 3,126 1,170 (120 )
    Operating (Loss) Income TTM Excl SBC, Acq-Related $ (247,063 ) $ (275,824 ) $ (270,298 ) $ (149,129 ) $ (45,205 ) $ 35,108 $ 67,031 $ 63,989
    Operating Margin TTM Excl SBC, Acq-Related (% of International Total TTM revenue) (91.0 ) % (54.7 ) % (36.2 ) % (15.3 ) % (4.0 ) % 2.9 % 5.5 % 5.5 %
    Year-over-year growth (bps) N/A 70,992 13,508 13,628 8,704 5,765 4,170 2,080
    Consolidated Results of Operations
    Gross Billings (1) $ 668,174 $ 929,249 $ 1,157,210 $ 1,230,868 $ 1,354,800 $ 1,286,676 $ 1,218,256 $ 1,520,452
    Year-over-year growth 1,405 % 916 % 496 % 196 % 103 % 38 % 5 % 24 %
    Year-over-year growth, excluding FX (4) 1,378 % 859 % 465 % 198 % 108 % 47 % 11 % 25 %
    Gross Billings (1) (TTM) $ 1,369,139 $ 2,206,964 $ 3,169,902 $ 3,985,501 $ 4,672,127 $ 5,029,554 $ 5,090,600 $ 5,380,184
    Year-over-year growth 1,651 % 1,227 % 804 % 435 % 241 % 128 % 61 % 35 %
    Revenue:
    Third Party and Other Revenue (2) $ 295,523 $ 392,582 $ 422,989 $ 478,510 $ 540,053 $ 502,985 $ 423,564 $ 413,127
    Direct Revenue (2) 7,172 13,654 19,230 65,350 144,988 225,175
    Total Consolidated Revenue $ 295,523 $ 392,582 $ 430,161 $ 492,164 $ 559,283 $ 568,335 $ 568,552 $ 638,302
    Year-over-year growth 1,358 % 915 % 426 % 186 % 89 % 45 % 32 % 30 %
    Year-over-year growth, excluding FX (4) 1,332 % 858 % 401 % 188 % 95 % 53 % 38 % 31 %
    Total Consolidated Revenue TTMYear-over-year growth, excluding FX (1) $ 588,192 $ 942,108 $ 1,290,490 $ 1,610,430 $ 1,874,190 $ 2,049,943 $ 2,188,334 $ 2,334,472
    Year-over-year growth 1,594 % 1,205 % 761 % 415 % 219 % 118 % 70 % 45 %
    Cost of Revenue:
    Third Party and Other Cost of Revenue (3) $ 39,765 $ 54,803 $ 62,339 $ 86,882 $ 102,629 $ 77,032 $ 54,173 $ 63,905
    Direct Cost of Revenue (3) 5,707 9,383 16,869 58,152 127,613 218,567
    Total Consolidated Cost of Revenue $ 39,765 $ 54,803 $ 68,046 $ 96,265 $ 119,498 $ 135,184 $ 181,786 $ 282,472
    % of Total Consolidated Revenue 13 % 14 % 16 % 20 % 21 % 24 % 32 % 44 %
    Gross Profit
    Third Party and Other $ 255,758 $ 337,779 $ 360,650 $ 391,628 $ 437,424 $ 425,953 $ 369,391 $ 349,222
    Direct 1,465 4,271 2,361 7,198 17,375 6,608
    Total $ 255,758 $ 337,779 $ 362,115 $ 395,899 $ 439,785 $ 433,151 $ 386,766 $ 355,830
    % of Total Consolidated Revenue 87 % 86 % 84 % 80 % 79 % 76 % 68 % 56 %
    Operating (Loss) Income Excl SBC, Acq-Related $ (98,284 ) $ (62,309 ) $ (1,692 ) $ 17,952 $ 67,590 $ 71,934 $ 50,488 $ 13,703
    Year-over-year growth N/A (166 ) % 93. % N/A N/A N/A N/A (24 ) %
    Operating Margin Excl SBC, Acq-Related (% of Total Consolidated revenue) (33.3 ) % (15.9 ) % (0.4 ) % 3.6 % 12.1 % 12.7 % 8.9 % 2.1 %
    Year-over-year growth (bps) (7,611 ) 4,471 2,760 8,689 4,534 2,853 930 (150 )
    Operating (Loss) Income TTM Excl SBC, Acq-Related $ (287,964 ) $ (326,848 ) $ (305,646 ) $ (144,333 ) $ 21,541 $ 155,784 $ 207,964 $ 203,715
    Operating Margin TTM Excl SBC, Acq-Related (% of Total Consolidated TTM revenue) (49.0 ) % (34.7 ) % (23.7 ) % (9.0 ) % 1.1 % 7.6 % 9.5 % 8.7 %
    Year-over-year growth (bps) (7,208 ) (1,333 ) 245 4,887 5,011 4,229 3,320 1,770
    Operating (Loss) Income $ (117,148 ) $ (101,027 ) $ (239 ) $ (14,972 ) $ 39,639 $ 46,485 $ 25,438 $ (12,861 )
    Year-over-year growth N/A (174 ) % 100 % 96. % N/A N/A N/A 14 %
    Operating Margin (% of Total Consolidated revenue) (39.6 ) % (25.7 ) % (0.1 ) % (3.0 ) % 7.1 % 8.2 % 4.5 % (2.0 ) %
    Year-over-year growth (bps) (8,192 ) 6,949 6,838 19,213 4,673 3,391 457 100
    Operating (Loss) Income TTM $ (546,064 ) $ (610,272 ) $ (554,543 ) $ (233,386 ) $ (76,599 ) $ 70,913 $ 96,590 $ 98,701
    Operating Margin TTM (% of Total Consolidated TTM revenue) (92.8 ) % (64.8 ) % (43.0 ) % (14.5 ) % (4.1 ) % 3.5 % 4.4 % 4.2 %
    Year-over-year growth (bps) (11,533 ) (2,457 ) 1,427 11,983 8,875 6,824 4,740 1,870
    Net (Loss) Income Attributable to Common Stockholders (146,480 ) (107,406 ) (54,229 ) (65,379 ) (11,695 ) 28,386 (2,979 ) (81,089 )
    Weighted Average Basic Shares Outstanding 307,849 303,415 307,605 528,422 644,097 647,150 653,224 655,678
    Weighted Average Diluted Shares Outstanding (5) 307,849 303,415 307,605 528,422 644,097 663,123 653,224 655,678
    Net (Loss) Earnings per Share
    Basic $ (0.48 ) $ (0.35 ) $ (0.18 ) $ (0.12 ) $ (0.02 ) $ 0.04 $ (0.00 ) $ (0.12 )
    Diluted $ (0.48 ) $ (0.35 ) $ (0.18 ) $ (0.12 ) $ (0.02 ) $ 0.04 $ (0.00 ) $ (0.12 )
    Supplemental Financial Information and Business Metrics(13)
    (in thousands, except per share and headcount data and TTM
    Gross Billings / Average Active Customer)
    (unaudited)
    Q1 2011 (8) Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012
    Depreciation and Amortization
    North America $ 1,273 $ 1,910 $ 2,817 $ 4,515 $ 5,004 $ 6,669 $ 8,153 $ 10,754
    International 6,325 6,188 4,241 4,786 6,712 6,141 7,157 5,211
    Consolidated $ 7,598 $ 8,098 $ 7,058 $ 9,301 $ 11,716 $ 12,810 $ 15,310 $ 15,965
    The following is a quarterly reconciliation of Operating (Loss) Income, excluding stock-based compensation and acquisition-related expense (benefit), net, to the most comparable U.S. GAAP measure, “Operating (Loss) Income.” (6)
    Operating (Loss) Income, excluding stock-based compensation and acquisition-related expense $ (98,284 ) $ (62,309 ) $ (1,692 ) $ 17,952 $ 67,590 $ 71,934 $ 50,488 $ 13,703
    Stock-based Compensation (18,864 ) (38,718 ) (3,340 ) (32,668 ) (28,003 ) (27,084 ) (22,619 ) (26,411 )
    Acquisition-related expense (benefit), net 4,793 (256 ) 52 1,635 (2,431 ) (153 )
    Operating (Loss) Income $ (117,148 ) $ (101,027 ) $ (239 ) $ (14,972 ) $ 39,639 $ 46,485 $ 25,438 $ (12,861 )
    The following is a trailing twelve months reconciliation of Operating (Loss) Income, excluding stock-based compensation and acquisition-related expense (benefit), net, to the most comparable U.S. GAAP measure, “Operating (Loss) Income.” (6)
    Operating (Loss) Income, excluding stock-based compensation and acquisition-related expense TTM $ (287,964 ) $ (326,848 ) $ (305,646 ) $ (144,333 ) $ 21,541 $ 155,784 $ 207,964 $ 203,715
    Stock-based Compensation (54,916 ) (89,674 ) (88,351 ) (93,590 ) (102,729 ) (91,095 ) (110,374 ) (104,117 )
    Acquisition-related expense (benefit), net (203,184 ) (193,750 ) (160,546 ) 4,537 4,589 6,224 (1,000 ) (897 )
    Operating (Loss) Income TTM $ (546,064 ) $ (610,272 ) $ (554,543 ) $ (233,386 ) $ (76,599 ) $ 70,913 $ 96,590 $ 98,701
    The following is a quarterly reconciliation of foreign exchange rate neutral Gross Billings growth from the comprable quarterly periods of the prior year to reported Gross billings growth from the comprable quarterly periods of the prior year.(7)
    International Gross Billings, excluding FX N/A 4,587 % 1,021 % 287 % 138 % 45 % (4 ) % 9 %
    FX Effect N/A 470 % 94 % (4 ) % (11 ) % (13 ) % (8 ) % (3 ) %
    International Gross Billings N/A 5,057 % 1,115 % 283 % 127 % 32 % (12 ) % 6 %
    Consolidated Gross Billings, excluding FX 1,378 % 859 % 465 % 198 % 108 % 47 % 11 % 25 %
    FX Effect 27 % 57 % 31 % (2 ) % (5 ) % (9 ) % (6 ) % (1 ) %
    Condolidated Gross Billings 1,405 % 916 % 496 % 196 % 103 % 38 % 5 % 24 %
    The following is a quarterly reconciliation of foreign exchange rate neutral Revenue growth from the comprable quarterly periods of the prior year to reported Revenue growth from the comprable quarterly periods of the prior year.(7)
    International Revenue, excluding FX N/A 7,013 % 868 % 276 % 112 % 44 % 13 % (14 ) %
    FX Effect N/A 696 % 79 % (3 ) % (10 ) % (13 ) % (10 ) % (2 ) %
    International Revenue N/A 7,709 % 947 % 273 % 102 % 31 % 3 % (16 ) %
    Consolidated Revenue, excluding FX 1,332 % 858 % 401 % 188 % 95 % 53 % 38 % 31 %
    FX Effect 26 % 57 % 25 % (2 ) % (6 ) % (8 ) % (6 ) % (1 ) %
    Consolidated Revenue 1,358 % 915 % 426 % 186 % 89 % 45 % 32 % 30 %
    Cash Flow
    Operating cash flow (TTM) $ 91,928 $ 128,316 $ 173,291 $ 290,447 $ 356,221 $ 392,517 $ 370,194 $ 266,834
    Purchases of property, equipment and capitalized software, net (TTM) (24,780 ) (31,949 ) (38,414 ) (43,811 ) (45,932 ) (62,401 ) (69,788 ) (95,836 )
    Free cash flow (TTM) (9) $ 67,148 $ 96,367 $ 134,877 $ 246,636 $ 310,289 $ 330,116 $ 300,406 $ 170,998
    Net cash (used in) provided by investing activities (TTM) $ (55,510 ) $ (83,226 ) $ (124,301 ) $ (147,433 ) $ (149,583 ) $ (184,552 ) $ (177,133 ) $ (194,979 )
    Net cash provided by (used in) financing activities (TTM) $ 142,549 $ 125,404 $ 130,593 $ 867,205 $ 746,824 $ 771,404 $ 765,503 $ 12,095
    Other Metrics:
    Active Customers (10)
    North America 8,213 11,039 12,823 14,084 14,876 15,121 15,983 17,215
    International 7,163 11,998 16,083 19,658 21,974 22,925 23,542 23,834
    Total Active Customers 15,376 23,037 28,906 33,742 36,850 38,046 39,525 41,049
    TTM Gross Billings / Average Active Customer (11) $ 169 $ 174 $ 189 $ 187 $ 179 $ 165 $ 149 $ 144
    Headcount
    Sales (12) 3,556 4,850 4,853 5,196 5,735 5,587 5,087 4,677
    % North America 19 % 20 % 21 % 20 % 21 % 20 % 24 % 25 %
    % International 81 % 80 % 79 % 80 % 79 % 80 % 76 % 75 %
    Other 3,551 4,775 5,565 6,275 6,813 7,233 6,779 6,717
    Total Headcount 7,107 9,625 10,418 11,471 12,548 12,820 11,866 11,394
    (1) Represents the total dollar value of customer purchases of goods and services, excluding applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Third party revenue is related to sales for which the company acts as a marketing agent for the merchant. This revenue is recorded on a net basis. Direct revenue is related to the sale of products for which the Company is the merchant of record. These revenues are accounted for on a gross basis, with the cost of inventory included in cost of revenue.
    (3) Cost of revenue is comprised of direct and indirect costs incurred to generate revenue. Direct cost of revenue includes the purchase price of consumer products, warehousing, shipping costs and inventory markdowns. Third party cost of revenue includes estimated refunds for which the merchant’s share is not recoverable. Other costs incurred to generate revenue are allocated to cost of third party revenue, direct revenue and other revenue in proportion to relative gross billings during the period.
    (4) Represents change in financial measures that would have resulted had average exchange rates in the reported period been the same as those in effect in the prior year period.
    (5) The weighted-average diluted shares outstanding is calculated using the weighted-average number of common shares and, if dilutive, potential common shares outstanding during the period. Potential common shares consist of the incremental common shares issuable upon the exercise of stock options and vesting of restricted stock units and restricted shares, as calculated using the treasury stock method.
    (6) Operating income excluding stock-based compensation and acquisition-related activities is a non-GAAP financial measure. The Company reconciles this measure to the most comparable U.S. GAAP measure, ‘‘Operating Income,” for the periods presented.
    (7) Foreign Exchange Rate neutral operating results are non-GAAP financial measures. The Company reconciles these measures to the most comparable U.S. GAAP measures, ‘‘Gross Billings” and “Revenue,” for the periods presented.
    (8) Year-over-year growth is unavailable for select international growth measures as Groupon did not commence international operations until the second quarter of 2010.
    (9) Free cash flow is a non-GAAP financial measure. The Company reconciles this measure to the most comparable U.S. GAAP measure, ‘‘Net cash provided by operating activities,” for the periods presented. See “Reconciliation of Free Cash Flow to Net Cash Provided by Operating Activities.”
    (10) Reflects the total number of unique accounts who have purchased Groupons during the trailing twelve months.
    (11) Reflects the total gross billings generated in the trailing twelve months per average active customer over that period.
    (12) Includes inside and outside merchant sales representatives, as well as sales support.
    (13) The definition, methodology, and appropriateness of each of our supplemental metrics is reviewed periodically. As a result, metrics are subject to removal and/or change.


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