Did Poor Customer Service Doom Dell?

The outsourcing of customer service is a topic of much consternation, silly sitcoms be damned.…

Exclusive Interview with Man Who Is Suing Facebook over Customer Support

In terms of the Internet, calling someone a spammer is about the lowest jab a person can give, especially if the accused denies the claims. David Fagin, an AOL News writer and musician, recently became very familiar with this type of scenario after Facebook accused him of being a spammer.