Amazon’s Fire OS 3.0 ‘Mojito’ Comes With A Ton Of New Features, Major ‘Mayday’ Customer Support Feature

Amazon has unveiled version 3.0 of its Android-based Fire OS, named “Mojito.” The announcement comes…

AT&T Tops J.D. Power Purchase Experience Survey

Earlier this month, J.D. Power released the results of its “2013 U.S. Wireless Customer Care…

AT&T Ranks 1st in Customer Service For U.S. Mobile Providers

U.S. mobile providers aren’t known for their fantastic customer service, but some are certainly better…

Are You As Satisfied With The Google Experience As You Used To Be?

Research out this week from Foresee finds that customer satisfaction with Google (and other search…

Will JC Penney’s Social Media Strategy Help It Win Back Customers?

Update: Interestingly JC Penney has now set the video to private. JC Penney has put…

Google Compute Engine Available For Cloud Platform Gold Support Customers

Google announced today that Computer Engine is now available to Google CLoud Platform’s Gold Support…

Amazon Launches Shopping App For Canadian Customers

Amazon.ca has launched a new Shopping app for iPhone, iPad, Android and Windows Phone. The…

Amazon Redshift Now Available To All Customers

In November, Amazon Web Services announced Redshift, a “fast and powerful, fully managed, petabyte-scale data…

Sprint Purchases Midwest Spectrum, Customers From U.S. Cellular

Sprint announced today that it will acquire PCS spectrum and customers from U.S. Cellular for…

Windows Phone, HTC Outscore The Rest In Customer Satisfaction

Remember when the Siri told iPhone users that the Nokia Lumia 900 was the best…