Request Media Kit

Apple Fixes Issue Preventing Family Shared iOS Apps From Opening

Apple has addressed an issue that caused some iOS and iPadOS apps to not open when a person was on a Family Sharing plan....
Apple Fixes Issue Preventing Family Shared iOS Apps From Opening
Written by Matt Milano
  • Apple has addressed an issue that caused some iOS and iPadOS apps to not open when a person was on a Family Sharing plan.

    iOS Family Sharing Error Message

    iOS Family Sharing Error Message

    Over the last couple of weeks, some individuals received a message saying: “This app is no longer shared with you.” The user was then instructed to buy it from the App Store. This appeared to only happen in cases where a member of the family group had previously purchased or downloaded it, but anyone else in the family was presented with the error message.

    Apple has since confirmed to TechCrunch that “the issue has been now resolved for all affected customers.” This was likely the reason behind dozens of apps recently being updated, despite no apparent changes or new features. As TechCrunch points out, some users were able to fix the problem by deleting and reinstalling the app, which likely overwrote the impacted portion. The app updates Apple pushed likely did this on a much larger scale.

    While Apple has not commented on the cause, it’s nice this issue was squashed quickly.

    Get the WebProNews newsletter delivered to your inbox

    Get the free daily newsletter read by decision makers

    Subscribe
    Advertise with Us

    Ready to get started?

    Get our media kit