FanHub recently put out this infographic looking at how social media is transforming CRM, sharing…
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CRMNews
The CRM Software Market Grew By 14% Last Year [Report]
The customer relationship management software market grew by 13.7% in 2013, according to a new…
Gartner: European CRM Budgets To Be Strong In 2014
European customer relationship management (CRM) budgets remain strong, despite economic uncertainty, according to a survey…
Microsoft Buys Parature For Dynamics CRM
Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider…
Microsoft Dynamics CRM For Mobile Coming In Q2
Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will…
MacWorld iWorld: Elements CRM for iPad Announced
At MacWorld iWorld today, Ntractive announced the launch of Elements CRM for iPad. The company,…
Microsoft Launches Cloud-Based CRM Service
Microsoft CEO Steve Ballmer announced the worldwide availability of Microsoft Dynamics CRM Online today at an event in Redmond. This is the cloud-based version of Microsoft Dynamics CRM 2011, which will go head to head with other cloud-based CRM products from companies like Salesforce.com and Oracle.