Gartner: European CRM Budgets To Be Strong In 2014

European customer relationship management (CRM) budgets remain strong, despite economic uncertainty, according to a survey…

Microsoft Buys Parature For Dynamics CRM

Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider…

Groupon’s Breadcrumb POS App Gets New CRM, Management Features

At Money2020, Groupon announced a new update to its Breadcrumb POS app, adding some CRM…

Microsoft Dynamics CRM For Mobile Coming In Q2

Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will…

MacWorld iWorld: Elements CRM for iPad Announced

At MacWorld iWorld today, Ntractive announced the launch of Elements CRM for iPad. The company,…

Microsoft Launches Cloud-Based CRM Service

Microsoft CEO Steve Ballmer announced the worldwide availability of Microsoft Dynamics CRM Online today at an event in Redmond.  This is the cloud-based version of Microsoft Dynamics CRM 2011, which will go head to head with other cloud-based CRM products from companies like Salesforce.com and Oracle.