Survey: Enterprises Struggle With Full Digital Transformations

BMC is sharing results from a survey of fortune 1000 company IT managers, finding that…

LinkedIn Sales Navigator Finally Hits Android, Gains Microsoft Dynamics CRM Integration

Last summer, LinkedIn Sales Navigator got a big refresh, making it a standalone experience with…

Infographic Looks At Social Media’s Impact On CRM

FanHub recently put out this infographic looking at how social media is transforming CRM, sharing…

The CRM Software Market Grew By 14% Last Year [Report]

The customer relationship management software market grew by 13.7% in 2013, according to a new…

Gartner: European CRM Budgets To Be Strong In 2014

European customer relationship management (CRM) budgets remain strong, despite economic uncertainty, according to a survey…

Microsoft Buys Parature For Dynamics CRM

Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider…

Groupon’s Breadcrumb POS App Gets New CRM, Management Features

At Money2020, Groupon announced a new update to its Breadcrumb POS app, adding some CRM…

Microsoft Dynamics CRM For Mobile Coming In Q2

Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will…

MacWorld iWorld: Elements CRM for iPad Announced

At MacWorld iWorld today, Ntractive announced the launch of Elements CRM for iPad. The company,…

Microsoft Launches Cloud-Based CRM Service

Microsoft CEO Steve Ballmer announced the worldwide availability of Microsoft Dynamics CRM Online today at an event in Redmond.  This is the cloud-based version of Microsoft Dynamics CRM 2011, which will go head to head with other cloud-based CRM products from companies like Salesforce.com and Oracle.