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Yelp Wants To Help You Respond To Reviews

Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner. The company is hosting a webinar on Wednesday that will wa...
Yelp Wants To Help You Respond To Reviews
Written by Chris Crum
  • Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner.

    The company is hosting a webinar on Wednesday that will walk businesses through some best practices.

    The webinar is titled “How to Join the Conversation with Your Customers,” and will include a live demo. According to the agenda, it will answer the following questions:

    – What does Yelp do to protect business owners from questionable reviews?
    – How should you approach critical reviews?
    – Why does Yelp discourage review solicitation?
    – How should you use the response tools available at Yelp for Business Owners?
    – Should you utilize private or public responses?

    You can sign up for the event here. It starts at 2:00 PM Eastern.

    Image via Yelp (Flickr)

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