Read WebProNews
With Friends!

FAQ Pages Could Boost Your Google Rankings

Catering to Intent-based Search the Key

Get the WebProNews Newsletter!
Top Rated White Papers and Resources
There are 70 Comments. Add Yours.
  1. Chris Crum

    Sounds like a good plan.

  2. Great article about the FAQ and why Matt Cutts posts particular topics (especially on linux I love that OS). I agree the internet is a cesspool of bad info and spammy results and it’s the website owners (or SEO’s) that can be blamed for this. Recently I heard that Google is placing higher weight on major brands, which sucks for the little guy but makes sense.

  3. The video above with the BC interview is the single most important SEO video of the last 5 years. Watch it. Then watch it again.

  4. Seems like an easy enough thing to add to a website… why not try it? Every little things helps. I’m working on mine now…

  5. Worth trying out, hey it might work.

  6. It’s worth a try.

  7. Well, FAQ’s have always been a winner in my book.

    FAQ’s make for great user generated content and help lighten the load on support staff by allowing the users to help themselves and each other without having to engage in sales talk.

    FAQ’s are the kind of useful content (when relevant and well written) that will attract it’s own authority in the form of inbound links over time.

    As for PR, it’s more a measure of trust than rank and should always be taken with a pinch of salt.

  8. Enlightening.

    We have been putting off FAQ pages, but it’s on my list now. Chasing Google…

  9. Well, May be a time I will try

  10. FAQ’s make for great user generated content and help lighten the load on support staff by allowing the users to help themselves and each other without having to engage in sales talk.

    FAQ’s are the kind of useful content (when relevant and well written) that will attract it’s own authority in the form of inbound links over time.

  11. Um, people?

    I REALLY hate to be condescending, but I’ve been doing this since 1995. And I think it is really, really sad that people are “wowing” over this tip.

    Aaron Wall didn’t come up with this strategy. Many, many SEOs have been doing this for years, building user-friendly (and search-friendly) FAQs, Customer Service, and Help sections. They’ve been doing it since 1994-1995.

    PageRank sculpting has been done long before Google came into existence. (And if you still believe PageRank is a number between 1 and 10, I suggest you do your SEO research more thoroughly). I know that sounds contradictory, but artificially sculpting an information architecture has been done in the 90s. By artificially sculpting, I mean giving search engines one version of an IA, and end users another version.

    Long-tail has been done long before SEO marketers came up with the term.

    So…YAWN. People, please. Do more thorough research. Quit falling prey to people who honestly believe they invented this new SEO technique. Most of it has been done already.

    Sorry to be so blunt. It’s just frustrating to see people fall for SEO marketing b.s.

    –Shari

    • Amen. It can be frustrating to see that which you have been doing all along heralded as new, or written about as if it were a revelation. I’m with you Shari, since 1997.

      But I want to add that there are folks out there who benefit from this tip – no matter how ancient the advice (well, ancient in internet time!).

      And for plenty of others, reading this may simply confirm what that may have intuited all along, but not tested.

      So, all in all, it was worth the bandwidth.

    • As ussual, where ever Shari tosses in her egotistical profundities, it becomes more and more clear that she is not wanting to share anything other than to self-promote herself by denegrating anybody else’s contributions. Her first sentance is partially correct; she is being condescending, but disingenuous by claiming to hate being so!

  12. jj

    well worth investing in faq pages

  13. dalaixerces

    IMO, it’s clear that these types of pages are beneficial — the question in my mind is “how much”? What amount of $ or man-hours are justified for the associated SE benefits?!

  14. This is very helpful to us especially to those who wants to be on top on searches at Google. I will put this info. at my blog and let see if what happens.

    Cheers,

    Julius

  15. It makes total sense that we are going to include FAQ and search on our sites, if we are to give the users a better experience. And as everyone says, Google are looking for good user experiences, before they rank anyone high. Up until now that ranking has been based on content for a large portion, but we must face that usability in the long run will win.

  16. Usefull info…
    I think FAQ pages eases visitors or customers headache to know about the services of a company.we are often advised to use sitemaps for visitors.Similarly FAQ pages will also be useful to visitors.

  17. Hello Dear,
    I think that, the FAQ section is a very useful for viewer or prospect. Because many of the questions are already answered in FAQ Section. I am also include this feature with video tutorial in my site.
    Now the matter is that, if Google give appropriate PR for our effort then it will become a Reward for us.
    Regards,
    B Biswanath
    (Webmaster),
    DBCWorld.In

  18. I am always trying read on the latest “what if” I incorporate that into my site. the FAQ is a must and one which will be added very soon.

  19. I agree with your opionion, FAQ is important as a part of website.

  20. FAQ is one of the most important pages in any website design that you should spend a great deal of time on. It is typically a keywords rich page essential not just for search engine optimization but your customers in deciding if they would like to go ahead with your product or service.

  21. My FAQ pages are consistently amongst the top viewed content on my site. For me it’s a simple matter of providing quality content that readers want to find out about. If they like the information in my FAQ pages then they are more likely to read my articles and blogs posts.

    There’s no great mystery here – “intent based search” will never be fully realised until Google’s search algorithm fully mimics the way our brain processes language, context, culture etc etc. And what about the concept of “web surfing?”. Believe it or not some people actually don’t know what they’re searching for or why, they’re just killing time on the net instead of watching TV or playing video games. How easy is it to predict the intent of these kinds of users?

  22. Besides SEO though, it helps the person viewing your site to get general info all in 1 place. It does not have to be tailored to any specific issue.

  23. The video above with the BC interview is the single most important SEO video of the last 5 years. Watch it. Then watch it again.

  24. Guest

    The ultimate prom fear is showing up to see your Prom Dresses on every other girl there! Good thing you

  25. This is a nice tip. I will put a FAQ on my sites starting this day. Thanks a lot for this article.

What do you think? Respond.

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>