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Author Information

Biography

Ross R. Reck, Ph.D. Author of The X-Factor: Getting Extraordinary Results From Ordinary People

History

Member for

7 years 30 weeks

Recent Articles

Appropriate Solutions Yield Amazing Results
Relationships Work Far Better Than Techniques
Capitalizing On Your Moments of Truth
Customers Prefer Special Treatment Over Low Price
Make Sure You Target the Right People
Listening + Patience = Success
Pay Special Attention to the People Who Count
The Secret to Working Smarter - Get Your Customers to Sell For You
Dishonesty Will Cost You Big Time
Dealing With Tough Customers
More...