Twitter Places Blame On Users For Problems

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[ Social Media]

I almost did a Mike Arrington headline, like the one he used recently against Wired magazine, when he was frustrated that they were calling him out. It would have been so satisfying. But, I decided to play it straight. At least here. Over on FriendFeed I let my full fury out.

What happened? Well, you can see the headlines over on TechMeme. Twitter blamed its “popular” users for its woes. Now, who could that be? Right. Venture Beat filled in the blank, if you just weren’t sure.

A business that blames its best users is one that’s in trouble. Serious trouble.

It’s so sad to watch a business make so many bad decisions like this one is doing. Right now a pretty significant part of Twitter is down. Track isn’t on. IM isn’t on. Other parts of the service are giving me tons of whale photos that say something is technically wrong. It’s so sad because I really want to use this service to keep in touch with my friends and fans and family and enemies and all that. They all were on Twitter. Now? On FriendFeed alone I now have 11,566 followers (a large percentage of which joined in past two weeks). There is a migration underway, although most people say “I really want to be on Twitter” even after trying out competitive services like Pownce, FriendFeed, and Jaiku.

Please Twitter: fix your darn problems and stop blaming your users. You now have $15,000,000 in venture. You have no excuses anymore.


Twitter Places Blame On Users For Problems
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