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TurboTax Taps Twitter To Offer Tax Help

Find tax advice on Twitter

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TurboTax said today taxpayers on Twitter can tweet questions to @TeamTurboTax and get free answers from a team of tax, tech and product experts to help make tax time easier.

TurboTax said it created @TurboTax in response to the growing use of Twitter by its customers.

@TeamTurboTax will cover everything from tax matters to product questions and technical support, the team will answer product questions, troubleshoot problems, and resolve customer service issues.

TurboTax-twitter

"People are increasingly going online to file their taxes. Now they can just as easily go online to get answers from @TeamTurboTax on Twitter," said Scott Gulbransen, lead for @TeamTurboTax.

"This expands the options people have to get answers – whether it’s on Twitter, on the Web or on the phone."
Twitter users can also follow the site to see what questions have previously been asked and answered.
 

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TurboTax Taps Twitter To Offer Tax Help
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