I am also a supporter of blocking those resources which my users do not have a business-related need to access. If they want to "talk" to people on Facebook, then by all means let them do so - at home. At every company I've worked for, the lesson has always been the same - users cannot be trusted to adhere to usage policies no matter how well they are policed.
Employees should be more careful than ever about what sort of work-related information they post online. A new report indicates that companies are growing increasingly aware of inappropriate sharing, with many incidents resulting in someone getting fired.
Proofpoint found that businesses have definitely become wary about blogs. An official statement claimed that, during the past year, "17 percent disciplined an employee for violating blog or message board policies, while nearly nine percent reported terminating an employee for such a violation (both increases from 2008, 11 percent and six percent, respectively)."
It seems that firms are aware of YouTube and Facebook, as well. The report indicated that eight percent of corporations (each) got rid of people for violating policies pertaining to multimedia sites and social networks.
Finally, if employees figured they were safe using the relative newcomer, Twitter, they should think again. Proofpoint reported that 13 percent of U.S. companies investigated "exposure incidents" involving Twitter and Twitter-like services.
You might interpret this as evidence that people should learn to keep their mouths shut (and/or fingers still). A more charitable view is that perhaps social media sites should make their privacy notices and options more visible. Regardless, it looks like social media is starting to have a significant impact in the workplace.
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Social Media + White List Black List
The majority of companies will obtain absolutely no fiscal benefit
by allowing staff yet another internet distraction, for the handful whom can genuinely justify access to such sites & services I can't help but wonder what percentage of these are lawfirms.
White List Black List - Mary Jane is employed and as such Mary Jane should value add to your business by providing you with a justifiable return on your salary investment.
Hence Mary Jane's supplied computer and internet & email access should only allow Mary Jane access to web sites which provide the tools required for Mary Jane to do her job IE: minimize your exposure by minimizing your staffs exposure - If the URL is not going to value add or aide your business activity BLOCK it, if the email address is not going to aide your customers & or your business activities BLOCK it:
I am a firm believer in White List Only internet and email access in the workplace and yes I do get called nasty names - Bite Me: haven't lost a keystroke of data in 20yrs aint going to change it now and grant access to some internet fad.