This is an interesting study, but I feel doesn't really get to the heart of the matter.
The winning bidder is quite often described as the person with the valuation farthest above the common value for that item. Previous studies have shown there to be a number of reasons why people 'over bid'. Some of these can summarized as follows:
- Information about the seller
- Information about the product for sale, including the pictures (and their quality) accompanying the item.
- The number of bidders competing for the item
- The number of bids placed for the item
- Delivery costs
- Availability of Buy Now and its variants
- The length of the auction and it's end time
There is also a lot to be said for the user experience on the auction site. How interactive is the experience? What sort of feedback do the users get when they have been outbid? Both of these factors contribute to the hustle and bustle of the auction as it closes.
From my knowledge some of the drop off from eBay has been down to growth in niche markets and niche auction websites. Many companies - such as those in machinery sales, charity auctions and vehicle auctioning - are taking control and publishing their own auction solutions. This gives them greater control over their brand, the marketing of the auction and the products they sell to their customers. Many business to business operations see the creation of these niche markets as a main route to growth. As the economy tightens it enables then to reach wider audiences which are targeted more efficiently and in context. Additionally it is only the vendor and their suppliers who have items for sale. So the distinction is clearer and more defined.
By having their own auction site they are better able to leverage the information with in the site to their own benefit - eBay doesn't necessarily provide that opportunity for this. Companies can also make the best of the points I bulleted above and secure valuations (and therefore sales) at the higher end of the scale whilst also creating a climate for repeat business. In auction portals the seller is just another seller. On a dedicated site, the seller is distinct.
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15 is not enough
This study cannot be considered credible partially based on the low number of people tested and also due to the fact that the scan does not show what is felt it only shows where something was felt in the brain. the reaction could have been based on a multitude of feelings. If anyone does research of eBay sales for most any item it is clear that historically auctions bring lower prices than fixed price listings. Also, consider that if auctions were so compelling they would not be dying off of eBay.
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