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5 commentsMonday, August 11, 2008

Know Your Clicks, Google Says

Click fraud isn't every invalid click on an ad
Advertising clients who feed Google's revenue machine may not always know the difference between an illicit click and one that's outright fraudulent. Google wants them to understand which is which.

Ultimately, the online PPC advertising model depends on trust. The promise of having one's ad budget matched to relevant viewers who click through, giving the ad network a bit of revenue each time.

The model breaks down when someone games the system. An advertiser who sees lots of clicks and minimal conversions will be ready to believe the worst of PPC; some will go so far as to file lawsuits, as Arkansas-based Lane's Gifts did against several big names in recent years, claiming injury from click fraud.

Not every non-performing click is an attempt to defraud the advertiser. In a recent discussion at the Google AdSense blog, Google discussed the issue from the perspective of the site publisher who may carry the company's ad placements on their sites for revenue generation.

It's important to consider that not every click happens for the same reason, and not always for a malicious reason either. People misclick, double-click, simply out of carelessness or clumsiness. Google claims to know how to recognize these. Advertisers are not charged, and thus site publishers hosting those ads don't make money on the click-through.

"We'd like to stress that invalid clicks are generally any clicks that artificially inflate advertiser cost or publisher revenue, regardless of their source," Google noted. Within that group comes a subset of activity referred to as click fraud.

It can come from several sources, like a publisher manually clicking on the ads on display, or having others do so themselves or with automated software. Sites pulling in clicks that look like click fraud may fall out of favor with a Google or any other ad network seeing such activity.

Some clicks are not good ones, but not all bad ones hold malicious intent. That's the basic difference between an illicit click and a fraudulent one.

News Tags: PPC, Click Fraud, Advertising

Curious...

For all the free tools Google creates I'm surprised they don't have one that allows for a deeper look into user clicks and click fraud. It seems the only options is 3rd party software like clicktracks. I guess if they allow the everyday joe to drill down into their click throughs they might lose money as people start to smell the bs on some of their conversion %'s.

Houston Ortho Evra Lawyer

I've been running Google Ads

I've been running Google Ads for a while now on our site and there are more theories out there on this subject than the X-Files.   The truth of the matter simply is that Google most probably have invested a great deal of time, effort and money into this programme and although we hear horror stories about publishers being banned for no reason, there's often no smoke without fire.   The fear of a rival purposely clicking your ads in an effort to have your ad account banned obviously doesn't work, as if it did I think we'd all have been the subject of this at some point or another.

The only concern I have regarding google ads is the trust we must put into google and rely on THEIR honesty in paying us for clicks received which to be honest is doubtful.   It's not surprising that we have these doubts when the adsense pages dissapear randomly and without warning while at the same time the ads still appear on our sites.

Saturday past was an example of such when I lost complete access to google adsense all day and when it came back up I had barely received double figures in clicks yet the ads were always there.   Google is still by far the most lucrative of PPC advertisers although it's becoming harder to swallow the low click prices and drop-outs and for some it's hardly worth the effort of having these ads on their site- what happens then?

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