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1 commentThursday, June 12, 2008

Fake Ad Spurs Ethics Questions For Papers

Web test raises eyebrows

There are two likely reactions here: What's the big deal? and That doesn't sit right with me. Pick one for this line: In order to test the impact of print advertising on Website traffic, two Philadelphia newspapers created a fictional airline, advertised it in their papers, and measured the Web traffic the ad created, disclaimer coming somewhere towards the end of the process.

Wait, before you form your opinion, would it make a difference that the ad was funny and ridiculous enough that even the proverbial "moron in a hurry," the guy they use for trademark confusion, would smell a rat?

Weigh Less, Pay Less

Okay, the story: Philadelphia Media Holdings took out 36 ads in its two papers, the Philadelphia Inquirer and Philadelphia Daily News, for Derrie-Air, a new airline charging by weight and selling lower-cost tickets to customers willing to stand in the aisle or ride the wing. Please visit the website for more information.

A general, good-natured sense of humor will probably allow you to forgive what some people are arguing is a breech of professional ethics. It's hard to demonstrate what harm was done, but the technicality-minded remind us this was a form of deception, which could qualify it as false advertising and doesn't quite fall in line the whole paper-of-record-bastion-of-truth ideal.

The landing page is in-depth BS with a paragraph disclaimer at the end:

The Derrie-Air campaign is a fictitious advertising campaign created by Philadelphia Media Holdings to test the results of advertising in our print and online products and to stimulate discussion on a timely environmental topic of interest to all citizens. All names, identities, characters, persons, whether living or dead, companies, situations, offers, products, services, and other information appearing in this campaign and the associated website are fictitious. Any resemblance to real or fictitious names, identities, characters, persons, whether living or dead, companies, situations, offers, products, services, or other information, is purely coincidental and unintentional. In other words, smile, we're pulling your leg.

But still, it's funny and nobody got hurt, like that time you accidentally walked into the women's rest room, or that time Ashton Kutcher punked George Lopez. Not exactly behavior you want out of your newspaper, though, is it—a deliberate falsification, a prank, a trick, an experiment in untruth?

Especially when it's easy to doubt one line in the confession: "to stimulate discussion on a timely environmental topic." Um, yeah right. Obviously, it's easy to have mixed feelings about it, especially if you let it ping around skull too much.

But I wonder why Philadelphia Media Holdings felt a fictitious ad was the right thing to test to begin with? They couldn't test a real ad for that? Maybe introduce a special discount subscription rate, or make a deal with a real advertiser instead of expecting everybody to get the joke?

 
 

 

It was a common practice in

It was a common practice in the 60's, 70's and 80's to test-market products by placing advertisements for them.  Often it was a make-or-break test, a product receiving enough inquiries would go into production, a product that did not would be cancelled.  Considering the tooling and other costs associated with going from prototype to production for today's products, this is not a bad idea.  Product pricing for the consumer is lower if the successful products do not have to pay off the expenses for the marketing flops. 

I think it was a valid test for marketing purposes.  A client of theirs can now make a decision to run print ads for a website based on actual numbers, not guesswork.  If they had used a REAL airline, who can say which customers would have come anyway?  By using a non-existent airline, they had 100% certainty that any web inquiries were the direct result of the print ad.

With airlines going out of business, fees and surcharges skyrocketing with the costs of fuel, PMH took a responsible approach to give airlines an opportunity to see demonstrable results of print advertising.  Remember, if the airlines lose money blowing it on unsuccessful ad programs, it will be YOU paying for it the next time you book a flight.

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