iEntry 10th Anniversary RSS Newsletter Advertising
Visit Twellow.com
Text: Decrease Font Size Increase Font Size | Print Print Article | Share: Delicious Digg StumbleUpon Post to Twitter Post to Facebook
CommentTuesday, August 22, 2006

Yahoo Japan Covers Gypped Auction Goers

The concept of "face" in Japan is an important one. Yahoo! Japan appears very committed to maintaining its business honor in the country by footing the bill for its auction site customers who ordered but never received jewelry from a defunct company.

The Asahi Shimbun reports that Yahoo Japan Corp. is seeking to save face with its customers by reimbursing defrauded customers up to 500,000 yen ($4,300) per transaction with that particular store.

The Osaka-based jeweler folded in July, owing 95 million yen ($821,000) in debts. With plans to pursue legal action against the seller, Yahoo! said it would reimburse all transactions with the store without limit. Most bids peaked at below 200,000 yen ($1,729).

Though the company is not limiting the number of claims an individual can file, the number failed transactions is finite, topping out at 207.

If this happened stateside, it makes one wonder if such action would open Yahoo! (or eBay) up to claims by others who've been scammed. This thought occurs to TechDirt's Michael Masnick, as well.

"It's likely a very good move for loyalty purposes, but it makes you wonder if scammed users will end up feeling that they, too, are owed money after botched auctions," said Masnick.

Add to Del.icio.us | Digg | Yahoo! My Web | Furl

Bookmark WebProNews:

News Tags: Yahoo, Japan, Yahoo Japan, Auction

Publish A Comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
7 + 5 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
SEARCH
Popular WPN Business Resources












Subscribe to WebProNews


Send me relevant info