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Executive stubbornness or sluggishness can motivate resourceful workers to take matters into their own hands, using easily available "redirector" programs to enable connections between their handheld device and the enterprise network.

Wireless technology is gaining traction among consumers, especially as Wi-Fi hot spots continue to proliferate. But in enterprise environments, adoption of wireless services has been slowed by cost and uncertainty about their value.

Nevertheless, a new report by the Yankee Group forecasts an increase for corporate wireless e-mail , with 9 million people, or 26 percent of the mobile workforce, using the service by 2007. Such growth, though less dramatic than that forecast for some other industry sectors, would represents a 300 percent increase in revenue for wireless providers.

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