Tampa Leads the Country in Hospitality, Says AirbnbBy: Josh Wolford - July 22, 2013
A lot of crazy stuff happens in Florida – so much so that it’s become a pretty common joke to attach “where else” to any statement of some sort of bizarre occurrence in the state of Florida. Seriously, have you met Florida man?
But cheer up, Floridians. According to travel site Airbnb, you are home to the most hospitable city in the United States. After combing through hundreds of thousands of reviews from more than 4 million guests, Airbnb calculated a Hospitality Index that measure the quality of hosts in cities across America.
And it’s a Southern and Western beatdown.
Here are the top ten most hospitable cities, according to Airbnb:
- Tampa, FL
- Mendocino, CA
- Eugene, OR
- Bend, OR
- Raleigh, NC
- Memphis, TN
- Madison, WI
- Nashville, TN
- Tucson, AZ
- Lake Tahoe, CA
Man. What’s up, the North?
“Conspicuously absent are big cities and the Northeast. This isn’t to say that we don’t have any exceptional hosts in these areas – we definitely know of many amazing hosts around the country—but in aggregate, they are outshined by our Southern and Western hosts,” says Airbnb.
Airbnb looked at a handful of factors in creating their Hospitality Index based on user reviews. These factors were cleanliness, ease of check-in, communication, value, and accuracy (or how the location met expectations).
“There’s a long history of criticism surrounding 5-star review systems. For example, scores tend to be binary (5 or 1). But we can be confident that a 5-star score is a good experience, at minimum. So for the index we looked at the percentage of trips (not reviews, which would be biased by review rates) where guests give 5-star scores for all of the above criteria,” says Airbnb.