usability Articles

Trust – The Most Important Online value

Once done with creating and improving a website, you can very well spend your time on improving your online business.

Accessibility: Seeing is Believing

I was thrilled to see Matt Bailey interview Lee Laughlin in his accessbility blog. I know Lee as well, and instantly liked her.

Web Design When The End-User Is A Person

As more and more of the world logs on to Web, we know that now is not the time to experiment with design, or to assume what works in the real world works in the virtual world. It’s time to apply what we know works, and what works is entirely dependent upon the end-user.

Effective Web Design – Look Beyond Aesthetics
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If I mention the word design it’s likely to call up images of creative graphics, artistic layouts, and decorative aesthetics. But is that what design is all about? Are all those fanciful wows necessary to have a successful web design?

The Balance Between Short and Long copy

While you may have read about creating quality information for your websites and how to write it, you may also be interested in know how much to write about your products, services, sales copy, etc.

Nightmares in Usability

I’ve been having an entertaining and slightly heated conversation with someone who insists that forums, such as the one I founded, are hotbeds of bad information.

Design, SEO, and Usability Laws?
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You read and hear it all the time. Somebody tells you to do something a certain way because it’s the only correct way.

User Performance Design

Last week on the Cre8PC blog Kim Krause Berg mentioned two new usability documents released by Larry Constantine. The post led me to one of Larry’s older documents entitled Beyond User-Centered Design and User Experience: Designing for User Performance, which I have just recently read. The previous link will take you to a page where you can download the PDF.

Text vs Images

Cory Bates over at UseTube recently conducted a small usability study which focused on user experiences on 2 different pages (simple text based vs. graphical intensive). Both pages had corresponding call to actions and at the end of the study users rated their experiences.

Flickr and Delicious Usability Review

Balakumar does a visual usability review (in the style of the recent Windows Live Mail review). He starts off his post with:

Steps to Usability

Websites are built for specific types of viewers and must appeal to a definite target market. Users must be able to view your site, scan everything, and immediately understand what the website is about.

Nielsen Calls Shenanigans On Apple Study

Web usability guru Jakob Nielsen held his tongue when an Apple-sponsored study correlating high productivity with larger computer screens was released. But when Computer World published an article about it (seven months after we did), Nielsen felt he needed to put a stop to it.

Google Maps Eliminates Usability Mistake

Gogole Maps had one incredibly annoying feature: Click the name of your search result in the balloon on the map, and get transported to a new page with more info on the result, including a mini-map and search results. While the more info page was very useful, the fact that it was a new page and appeared in the same tab made it very annoying, since you had to go Back to the map, and hope it reloaded correctly.

What Can Your Website Learn from Starbucks?

Like all great self-service organizations, Starbucks knows that you should never keep the customer waiting.

Usability Rant of the Day: Print this Page

In the past two days I tried unsuccessfully to invoke the “print this page” function on articles I read online.

RSS Usability Problems And Solutions

RSS is a family of web-feed formats that is used for web syndication. It can also be used by news websites, weblogs and podcasting, among others.

Can Textic Talk Help With Web Usability?

Usability diva, Kim Krause Berg, briefly mentions a new tool that reads the content on a web page – yes, it talks to you.

Landing Page Usability: More Than Just The Curiosity Factor
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A landing page is the page that visitors first see after becoming curious enough to click on a link to your site. The link may be found on search engine results pages, within a specifically-targeted email, on the site’s navigation toolbar or within another website.

Can Accessibility and Usability Live in Harmony?

Accessibility and usability are often discussed in the same breath, and many webmasters usually devise and implement strategies for each around the same stage of a site’s development.

SES 2006 Week In Review

As per usual, this year’s Search Engine Strategies Conference in San Jose, Calif., was jam-packed with useful information on the latest online marketing and web design techniques.

SES- Two Peas in a Pod: Usability and SEO
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Moderated by Rebecca Lieb of ClickZ with presentations by Matt Bailey of SiteLogic and Shari Thurow of Grantastic Designs. First up is Shari who answered questions about usability and search.