All Posts Tagged Tag: ‘Twitter’

Twitter Kills Discover Tab, Adds Context to Trends

Your Twitter app just got a shakeup, as the company has decided to retire the #discover and Activity tabs on both its iOS and Android apps. According to Twitter, the reasoning is that it’s been working to put more content in the main timeline, which is most certainly true. That means trends have to go somewhere, since they previously resided …

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Twitter Confirms It’s Messing With Its Search Experience

While covering Google’s closure of Google Moderator earlier, I searched Twitter on the desktop to see what people were saying about it (not much so far), and suddenly, just for a minute or two, Twitter was serving me a completely different search interface. Then, it was nowhere to be found. It actually went away before I left the page. Here’s …

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Twitter Adds Comment Feature To Retweets

You know how before when you retweeted something, it just tweeted out the exact tweet you were retweeting unless you quoted it yourself and added something that the 140-character limit would allow you to squeeze in? Twitter is now making it easier for you to add your own comments to a retweet without counting the original tweet against your character …

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Your Online Customer Service Needs To Get Better ASAP!

Thanks to technology it’s now easier than ever for consumers to connect with businesses and vice versa. Still, businesses aren’t doing the best job of taking advantage of this to provide their customers with the best service possible. What do you use as your main channels for online customer service? Let us know in the comments. PricewaterhouseCoopers recently found that …

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Chelsea Manning Is Now on Twitter

Here’s an interesting one for your #FollowFriday. Convicted Wikileaks leaker Chelsea Manning, formerly known as Bradley Manning, is now on Twitter. She first tweeted around noon on Friday, and has since published a handful of tweets. According to Manning, she plans to tweet on a regular basis – daily if possible. “Tweeting from prison reqs a lot of effort and …

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Twitter Ads, Coming Soon to Your Profile

One of Twitter’s main goals – just like Facebook or any other social network – is the find that perfect balance between advertising and a pleasant user experience. That’s why the company is reportedly torn on whether or not to implement autoplay videos in users’ timelines. That’s why you hear Twitter execs discussing “ratios” all the time (one sponsored tweet …

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Teens Tweet Group Sex Video, Get Hit with Child Porn Charges

Four Joliet, Illinois teens could spend the next few years in a juvenile facility after posting a group sex video on Twitter. Three boys, aged 14, 15, and 16, and one girl, aged 15, were arrested after the girl’s mother notified police of the footage, which was circulating around Twitter. All four teens have been charged with distributing child pornography. …

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SeaWorld’s Twitter Q&A Goes About How You’d Expect

SeaWorld is not the most popular company in America. Activists have been raising concerns about SeaWorld’s treatment of its animals, especially its Orca whales, for some time. But a 2013 documentary called Blackfish really started a firestorm of controversy around the theme park. That documentary focuses on Tilikum, an orca residing at SeaWorld, Orlando, and condemned the treatment of orcas …

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How Shoppers Use Twitter During The Buying Process

Twitter is sharing some research from studies it conducted with Millward Brown and Crimson Hexagon about Twitter’s role in the buying process for shoppers. Twitter says its findings can help businesses maximize sales by “sending Twitter shoppers the right message at the right moment.” The Millward Brown study was commissioned by Twitter last summer, and utilized a ten-minute online questionnaire …

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Here’s What To Do And What Not To Do With Twitter’s Periscope App

Earlier this month, it was revealed that Twitter bought Periscope, a startup making a live streaming video app that had yet to launch. Now, Twitter has officially launched the app, which is a direct competitor to another new app that has quickly gained some traction – Meerkat. For now, Periscope is only available for iOS, and is currently available in …

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Comcast Is Hiring More Twitter Reps to Help All You Super Bitches

If you’d like to work for Comcast and handle angry customers on Twitter, well, they’re hiring. In fact, Comcast says it’s tripling its online @ComcastCares team, which handles customer service issues on Twitter and other social outlets. “So, today we are excited to announce that we are tripling the size of our social care team and giving them additional resources …

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Twitter Finally Takes a Proactive Step to Fight Abuse – but It’s Limited in Scope for Now

Twitter is taking the first real proactive step to combat abusive content on the site. Anil Dash noticed a new feature when he logged into Twitter on Monday called “quality filtering.” It looks like Twitter is finally attempting to filter out tweets containing threatening language. “Quality filtering aims to remove all Tweets from your notifications timeline that contain threats, offensive …

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