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How To Calculate CRM Total Cost Of Ownership

Although it may look and sound complicated, calculating the Total Cost of Ownership (TCO) for on demand CRM is as simple as elementary subtraction.

Linux Report Challenges MS TCO Claims

Nothing chaps Microsoft's craw more than a little competition and open source rival Linux has been the Beast of Redmond's chief craw-chapper for some time. After years of what Linux sympathizers have called a Microsoft F.U.D. (fear, uncertainty, doubt) campaign against Linux' total cost of ownership (TCO), Open Source Development Labs (OSDL) have dropped a little cost research of their own.

Reduce TCO: The Java Database Way

TCO (Total Cost Ownership) is the buzzword in today's business world. This metric helps enterprise managers assess direct and indirect costs and benefits derived from their investment on IT components and services. A vital component of overall TCO is database management. All information-centric applications need databases for data storage. Also, the storage demands of small and mid-sized companies are growing rapidly, as more emphasis is given on data backup and long-term archival of data disaster recovery.

Exchange upgrades can deliver significant ROI

One of the core utilities IT provides to an organization is messaging services, including e-mail, calendaring, task management and collaboration. This utility is surprisingly expensive, especially if the organization runs prior-generation e-mail platforms. A typical Microsoft Exchange 5.5 solution has direct costs of more than $350 per user, per year, including hardware, software, IT operations, support and administration, and overhead. Older versions of same generation e-mail solutions like IBM Lotus Notes are similarly expensive.