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Google Apps Admins Get Support Upgrade

Google Apps Admins Get Support Upgrade

By Chris Crum October 14, 2014

Google announced some new support improvements for Google Apps admins. These include chat support, in-product help, and business Hangouts. Google has been piloting chat support for a couple months. Now it’s rolling out an an option for English-language Apps admins …

Microsoft Increases Windows Phone Support Lifecycle Microsoft Increases Windows Phone Support Lifecycle

Microsoft Windows is the go to desktop operating system for enterprise. The company is having some trouble convincing companies to upgrade to Windows 7 or 8, but they’re at least still using Windows. Microsoft is having no such luck when …

Want Extended Support For Flash Player? Want Extended Support For Flash Player?
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Not everybody can update to the latest and greatest versions of software all the time. That’s especially true for those in work settings when it comes to software like Flash or Java. In the case of the former, the extended …

Twitter Archive Now Supports 12 New Languages Twitter Archive Now Supports 12 New Languages

Twitter has just announced that they’ve made Twitter archive available for a bunch of new languages: Danish, Filipino, Indonesian, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Swedish, Thai, Turkish, Urdu. Now, Twitter users using the service in those languages can access …

Mainstream Support For Windows Phone 8 Ends In 2014 Mainstream Support For Windows Phone 8 Ends In 2014

The traditional Windows operating system has a mainstream support lifespan of at least five years. During that time, Microsoft will continue to update the OS with security and stability updates. It seems that Microsoft will be bucking that trend with …

Twitter Archives Now Available in 12 New Languages Twitter Archives Now Available in 12 New Languages

Twitter has just announced that they’ve expanded the reach of their archive service to 12 new languages: Dutch, Farsi, Finnish, French, German, Hebrew, Hindi, Hungarian, Malay, Norwegian, Polish, & Spanish. Now, users using Twitter in those languages can download a …

Google Ups Its Cloud Platform Support Game Google Ups Its Cloud Platform Support Game

Google announced the launch of a new set of support packages for services on the Google Cloud Platform today. These cover App Engine, Compute Engine, Cloud Storage, Cloud SQL, BigQuery, etc. “While you can go to Stack Overflow or Google …

Netflix Adds A New User-Support Site Netflix Adds A New User-Support Site
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Netflix has recently added a new support site, as a primary resource regarding frequently asked questions and service error resolutions, according to Mike D. Kail, Vice President of IT Operations, per the Netflix official blog. An example given describes what …

Facebook Sued for $1.00 After Labeling David Fagin a Spammer Facebook Sued for $1.00 After Labeling David Fagin a Spammer
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After being blocked by Facebook from sending friend requests, David Fagin has decided to sue the company for…a dollar. It sounds silly, but Fagin, actually brings up some fairly interesting points. He even went so far as to issue a …

‘MySpace Local’ Helps Support Local Music
It’s been said that all politics is local and perhaps the same could be said for music. Not only do many fans love to support local music, but they want to know the best places to see it.  Bands too, want to know which are the best places to perform. But like a voter choosing between candidates, which one is for them?  Which choice are other members of their tribe supporting? 

Google Throws More Support Behind Static

Google joined another wireless alliance this week, the Wireless Innovation Alliance, a coalition of technology companies and public interest groups devoted to opening up "white spaces" for broadband use.

A Holiday Treat from Google & Yahoo

Both Google and Yahoo! have decided to provide website owners with a "holiday season treat" by updating their respective search results (SERPs) – simultaneously!

Both the major search engines have been executing some algorithm changes causing the usual ranking turmoil for webmasters and site owners over the last week.

Yahoo Messenger Adds Vista Support

An updated version of Yahoo Messenger arrived in a pre-beta preview for Vista users, who can install it in parallel with their existing Yahoo Messenger client.

Adobe Technical Support Woeful

I like Adobe Acrobat Connect. The Professional version has a lot of advantages for enterprise conferencing use. I even appear as a frequent guest speaker on Adobe’s public educational webinar series.

But fair is fair, and it is time for Adobe to face up to a glaring deficiency in its offering. Technical support for the product is woeful.

Mind you, what is available is pretty good. The online documentation for how to accomplish common tasks is clear and well written. The problem comes when that documentation doesn’t satisfy your needs as a user.

Google Tweaks AdWords Site Targeting
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First, it isn’t called site targeting any longer, as Google said changes to what advertisers can do with ads means ‘placement targeting’ works better as a name.

Google Advanced Search Spam Poses Threat
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A sample of a spam message making the rounds demonstrated how someone used a Google URL, with advanced search operators, to send people to a fake retail site. It could be much worse.

Gmail Interface Getting an Upgrade

Hot on the heels of Gmail’s introduction of IMAP support comes upgrades to its interface. Google Operating System has details of what’s being rolled out and Sam Harrelson is one of the first to see the new features.