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Starbucks Makes A Killing From Mobile Transactions Starbucks Makes A Killing From Mobile Transactions
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No, that isn’t referencing the success of a Starbucks drive-thru, although, that subject would fit given the context of the headline. What we’re referring to is the financial success of the Starbucks mobile payment program, which makes use of the …

Starbucks Barista Song Goes Viral, Gets Barista Fired Starbucks Barista Song Goes Viral, Gets Barista Fired

Apparently, the lessons about creating viral content about your employer and the subsequent damage the mocking kind of content can do needs to be taught over and over, unless, of course, getting fired was the intention of the one who …

Free Coffee? Try This Social Experiment Free Coffee? Try This Social Experiment
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Give a penny, take a penny – that’s the concept behind Jonathan Stark’s new “experiment in social sharing.” He has put a picture of his Starbucks card online so that anyone in the world can use his account to purchase …

Starbucks Digital Network Adds Content

Since October of 2010, Starbucks has not simply provided a place for people to sit and steal wi-fi, but has given those wi-fi users access to selective content via the Starbucks Digital Network. If you aren’t familiar with how it …

Starbucks CEO Joins Groupon Board Of Directors
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Groupon employees might want to look for the quality of coffee at their workplace to improve in the near future.  This afternoon, Groupon announced that Howard Schultz, the CEO of Starbucks, has joined its board of directors.  Groupon got an unspecified amount of money from a VC firm, too.

Let’s cover the funding news first, since there’s not much to say.  Groupon only explained in a statement, "Maveron LLC, a venture capital firm co-founded by Mr. Schultz, has invested in the company."

Starbucks Launches Mobile Payments In All U.S. Stores

Starbucks has introduced mobile payments in all of its U.S. stores, allowing people to pay for purchases with select smartphones.

The new mobile payment program now includes 6,800 company-operated stores and more than 1,000 Starbucks in U.S. Target locations.

 

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Starbucks Adds More Partners For Digital Network

Starbucks today released more details about its digital network launching this fall in the U.S. in partnership with Yahoo.

The company said Rodale, Nick Jr. Boost and DonorsChoose.org will join the previously announced content providers iTunes, The New York Times, Patch, USA Today, The Wall Street Journal, Yahoo and Zagat.

Starbucks, Yahoo Partner Over Free WiFi
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Individuals who tend to both tote laptops and drink lots of coffee will have reason to think better of Starbucks and Yahoo in coming months.  Starbucks intends to provide free WiFi in all of its stores, and then a partnership with Yahoo should result in the creation of a unique "Starbucks Digital Network."

T-Mobile Unhappy With Starbucks Wi-Fi Switch
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The coffeehouse chain’s switch to AT&T to offer free wireless Internet to customers received a shot of criticism and a lawsuit from former partner T-Mobile.

Starbucks-iTunes Offering “Pick Of The Week”

 Expanding their ongoing marketing partnership, Starbucks and iTunes yesterday announced Pick of the Week, offering coffeehouse customers free downloads and videos. Upcoming Pick of the Week artists include Carly Simon, Duffy, Counting Crows, Adele, Sia, and Hilary McRae.

Starbucks And McDonald’s Traffic Trends

Odds are decent that you see at least one of these establishments every time you leave the house.  So Hitwise has pulled up some data and examined whether Starbucks or McDonald’s will win the high-priced coffee war.Starbucks And McDonald's Traffic Trends

Apple To Patent Line-Cutting Technology

Devices like the iPhone could be virtual baristas and sandwich makers, if an Apple patent application for placing orders at places like Starbucks and Panera receives approval.

How To Look Your Best In Search Results
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Mom always said, "Put your best foot forward." It’s valuable advice, because often how you appear on a first meeting sends subtle signals about you and can influence what happens next. We should also be concerned the same way with how we appear, what information is presented about us, in the search results. 

Starbucks Gives Away Tracks For iTunes WiFi Launch
Starbucks is going to give away 50 million tracks as it helps launch the new iTunes wireless service with Apple. From Oct. 2 to Nov. 7 customers in all 10,000 U.S.

Apple And Starbucks Partner On Music

Apple and Starbucks have entered into an exclusive partnership that allows customers to wirelessly browse, search, preview, buy and download music from the iTunes Wi-Fi Music Store at Starbucks.

SEM Includes Giving The People What They Want
My friends at digital-telepathy passed something along to me for a look and a laugh. Turns out, it’s an interesting illustration of search engine optimization and a web design shooting blanks. The site is optimized but someone forgot to consider how to target it for customers, not just search engines. In addition, the design isn’t responding to one of the most popular reasons someone would go to the site.

In the writeup, called Search+ :: It’s All In The Grinds, the story goes that, upon hearing the office call for a Starbucks run, an office employee decided to order something different from Starbucks. He went to search for the Starbucks website to see what he could order differently. He writes,

Uncommon Uses – SMS Based Interfaces

Beyond voice, probably the simplest and most ubiquitous technology on the mobile phone is text (SMS), North America has been a bit of a laggard adopting this technology but in the last year or so has really started to use text.

I think the voting on American Idol might have been one part of the tipping point for texting in the US. I’ve certainly seen a rise in the amount of people using text, but being in San Francisco my experience may not be mainstream. Here’s some interesting text interfaces:

Simple Question: Who Else Can Win?

I’ve been writing about companies who are committed to making a difference. I think the issue boils down to a very simple question: “Who else can win?”

Microsofties Hit By Horrible Weather

Seattle was hit bad by violent winds and power outages over the weekend, and Microsoft’s employees blogged their experiences (in many cases only after days of waiting for the power to return). Todd Bishop has a rundown.

What Can Your Website Learn from Starbucks?

Like all great self-service organizations, Starbucks knows that you should never keep the customer waiting.

Starbucks Freezes Internet Coupons

A small campaign aimed at bringing iced coffee drinkers to Starbucks in the afternoons and evenings backfired when their coupons quickly multiplied online.

Why Europe Fails To Leverage Innovation

A guy has a great idea for a product or service that companies would very likely buy, certainly enough that the idea has money-making potential.