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Southwest Articles

Southwest Flight Diverted After Passenger Attempts to Open Door

A man’s attempt to exit a Southwest plane while in mid-air left passengers in complete panic Sunday. Flight 722-which was transporting 134 passengers and five crew members-was en route to Sacramento from Chicago when it was forced to make an unintended stop in …

Penguins Take Flight Penguins Take Flight

Delta Flight 486 from Atlanta to New York on March 8th had two very special guests flying in First Class. Pete and Penny, penguins from Sea World, surprised their fellow passengers as they waddled up and down the aisles. Before …

3 Women Ejected From AirTran Plane; Twitter Reactions 3 Women Ejected From AirTran Plane; Twitter Reactions
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A lawyer, a therapist and a retired travel agent walk onto a plane. It sounds like the beginning of a bad joke, but three women experienced anything but last night as they were unceremoniously ejected from a flight after verbally …

How Airlines Are Fairing With Social Media

We are all getting comfortable with the place that social media outlets can have in the business process. Public relations, human resources, legal and sales can all benefit. At the present the most common application is customer service. While customer service is always important, the advent of social media has created customer service in ways that most companies never imagined.

Southwest To Try Out In Flight Internet

It’s been a year since Southwest Airlines announced they were going to test in air Internet service. Now it’s really happening. The satellite broadband will be tested on one plane first. Then they plan to expand to at least three more planes by March.

The test will run for 60 days. They will gauge demand and see how the service works before determining if and how much they’ll charge.