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Social Technographics
Social Technographics & a Power Law of Participation
Charlene Li at Forrester just came out with a report on Social Technographics that surveyed user engagement. The framework is very similar to my Power Law of Participation, but it is an entirely different thing to have some data behind it.
Social Technographics Reaches The Audience
Charlene Li at Forrester Research has introduced a new buzzphrase: social technographics.
It's all about using the right technologies to build relationships.
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