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When Did Search Engine Visibility Become a Bad Thing?
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Google and Yelp have had some issues for sometime, following a failed acquisition attempt, but it’s rare that the tensions between the two companies are aired for an audience. That is just what happened at TechCrunch’s Social Currency Crunchup event.

TripAdvisor Moves Mobile Site Out Of Beta
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Travel review site TripAdvisor said today it has officially launched its mobile website.

The TripAdvisor mobile website is now available in 17 countries and 11 different languages. The beta version of the mobile site attracted more than one million unique monthly visitors.

On TripAdvisor’s mobile site, users can find nearby restaurants, hotels, attractions and directions to them via smartphones with GPS capabilities. Users can also post reviews and opinions while traveling.

AlikeList Points Customers to Local Businesses Their Friends Like
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As we’ve written about a lot lately, local search is continuing to evolve, and that evolution is not just coming from the biggest names in search. We recently had a discussion with RateItAll President Lawrence Coburn about user location-sharing as  new kind of query that can yield local business results. ChaCha is bringing in Q&A to local search.

Yelp Adds ‘Check-Ins’ To Reviews

The review site Yelp has been interesting to watch over time. It gets a lot of interest from different businesses like Google who was interested buying it. Then it gets more investment from VC’s when those deals don’t pan out.

Google Makes it Harder to Hide from a Bad Reputation
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Google is now including reviews from more sources on its Place Pages for businesses. They’re no longer coming from just review sites. They’re coming from news sites, blogs, and more.

Businesses Benefit From Reviews On Their Website

Small businesses that features reviews on their website are seeing significant returns, according to a new survey from RatePoint.

Among the 30 percent of small business retailers who had product reviews on their websites, 43 percent said reviews had led to more sales, while 28 percent indicated they had resulted in more traffic.
Neal-Creighton

Add Video Reviews to Google Product Pages
· 1

Google has announced that they are now including relevant and "high quality" YouTube video reviews on product pages in Google Product Search.

"Video product reviews are getting a lot of buzz right now, as shoppers increasingly turn to the web to help them figure out what to buy," says Google Product Search Business Product Manager Paul Lee.

Yelp Review Leads to Defamation Suit
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A California man named Christopher Norberg is in the middle of a legal dispute with a chiropractor for posting a negative review of his services on the site Yelp.com. The dispute stems from a billing experience, which Norberg referred to in his review, and the chiropractor filed a defamation suit. It is now a classic example of where the line between free speech and defamation should be drawn.

Jeff Gerstmann Returns With A Giant Bomb

GameSpot and CNET see their favorite fired game reviewer return with a rival gaming blog and a ton of street cred.

Metallica Really Enjoys Positive Reviews
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The metal gods tossed their management team under the proverbial bus after those managers demanded takedowns of positive reviews by bloggers of some rough takes of Metallica’s newest project.

LiveFeedback.org Helping Local Businesses

I’m excited to announce a new free service I developed for local businesses, LeaveFeedback.org. Local Search is one of the newest verticals in the search industry bringing with it the convergence of offline (local) businesses and online search. LeaveFeedback.org has a real solution to one of the biggest problems facing local businesses: online customer reviews.

Problem: Local businesses have difficulties getting online reviews from offline customers.

Yahoo Local Worries About Your Psyche

Writing online reviews is good for the psyche, and a majority of adults like to help others by sharing their opinions this way.

Online Consumer Reviews Drive Offline Sales

Internet users who read online reviews are willing to spend around 20 percent more for services receiving an "Excellent," or 5-star, rating than for the same service receiving a "Good," or 4-star, rating, according to a new study from comScore.

Holiday Shoppers Look To Online Reviews

Holiday shoppers are increasingly looking to online ratings and reviews to make decisions about their offline purchases according to Bazaarvoice

Bazaarvoice data revealed an increase in ratings and review activity for the week of November 19-26,2007, with a peak on Thanksgiving evening as shoppers prepared for Black Friday. Bazaarvoice said it served 1,400 ratings and reviews per second at the peak, which took place at 9:25 pm EST on Thursday, November 22.

Amazon Reviewer Makes Headlines

It’s hard to comprehend how he achieved this, but Peter Harris has managed to review over 2,500 products on Amazon.com.  As an added point of interest: Harris doesn’t even have an Internet connection at his home.

Live Search Team Improves Product Searches
Amazon Adds Customer Video Reviews
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Amazon.com has launched "Customer Video Reviews" which allows customers to use video to express and share their opinions about products sold on the retailers Web site.

Product Sellers Should Focus On Online Reviews

More people are looking to online reviews, which are having a significant impact on their purchasing decision.

Online Reviews Lead to Sales

Earlier this year, I asked whether manufacturers would post product reviews. Many retailers are doing it, of course, but too many manufacturers think allowing their customers to review their products is "risky"—there’s that word again. So, does the risk outweight the reward?

Fox Business Channel Getting Positve Reviews

The Fox Business Channel went live in 30 million homes on Monday and hopes to make business news more appealing to the average viewer.

Online CPG Reviews Popular With Consumers

Consumer product reviews are becoming more trusted according to a Deloitte Consumer Product Group study. Deloitte revealed that 62 percent of Internet users read product reviews written by fellow consumers.

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