All Posts Tagged Tag: ‘phone support’

Etsy to Offer Phone Support for Urgent Matters

Last month, Etsy’s Jeff Shah took to the company forums to address poor response times for customer support. He announced that Etsy users would now be able to tag certain emails as “urgent,” which would move them to the front of the line. He also said that Etsy would be hiring more people to handle the increased volume of customer …

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