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Online Retail Articles

Online Retailers Losing Revenue Due To Website Issues
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Online retailers may have lost as much as $44 billion dollars over the past year due to transaction problems on their website, according to a new report released by Tealeaf and conducted by Harris Interactive.

The report found more than a quarter (27%) of online shoppers would turn to an online or offline competitor if they had an online transaction issue.

Overstock Launches Private Sales Site
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Online retailer Overstock.com has launched a private sales website today called Eziba.com.

Eziba offers exclusive deals on home decor products from a variety of popular brands. Items will be offered in daily sales starting each day at 11 EDT. Each sale will last between 48 and 72 hours.

 

Eziba

 

UK Online Retail Reaches $7.8 Billion In July
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Online retail spending in the UK reached $7.8 billion (5 billion) in July the most of any month this year according to IMRG Capegemini e-Retail Sales Index.

Brits spent an average of $126 per person online, marking a turning point since the lows of the last two years.

The Index has grown by 18% compared to last July, in the biggest annual jump for the month of July since before the recession in 2007. As retailer promotions drew shoppers online, an impressive growth rate of 14% was recorded compared to June.

Yahoo Lets Store Owners Offer Customer Registration
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Yahoo announced that it has released the first phase of Customer Registration for Yahoo stores. This introduces registration, sign-in, and account features for store owners to offer their customers. This way, customers can register their info for quicker checkout experiences in the future.

Customer Registration uses OpenID, which should make things even smoother for customers. They won’t have to remember new log-in info, and can simply sign in with a Yahoo, Google, or AOL account.

Online Retail Spending Up 9%
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Online retail spending in the U.S. reached $32.9 billion in the second quarter, up 9 percent over a year ago, according to a new report from comScore.

The growth rate represented the third consecutive quarter of positive year-over-year growth following a year of flat or negative growth rates.

"The second quarter’s continuation of the first quarter’s strong retail e-commerce growth rates is encouraging," said comScore chairman Gian Fulgoni.

NetChoice Voices Opposition To Online Retail Tax

Representative Paul Hodes (D-NH) introduced today a bipartisan resolution to protect online out-of-state sellers from having to collect taxes in states where they have no physical presence.

The resolution (H.R. 1570) "Supporting the Preservation of Internet Entrepreneurs and Small Businesses," says that Congress should not impose unfair tax collection burdens that would hurt the U.S. economy and consumers.

More Online Retailers Focusing On Mobile Strategies
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The popularity of mobile applications among consumers is driving online retailers to speed up their mobile marketing initiatives, according to a new study from Forrester Research and Shop.org.

Nearly three-quarters (74%) of online retailers currently have or are developing a mobile strategy. One in five have a mobile strategy already in place.

Amazon Hopes to Drive 3D Sales Via Consumer Education
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Amazon has taken the initiative to educate consumers about 3D technology for the home, so it can sell more products that fall into that category. Still, for the home 3D technology space at large, this may prove to be a helpful act, as Amazon obviously plays a huge role in retail.

eBay Says Buying Used Is Being Green

eBay announced today the launch of the eBay Green Team Challenge, a program aimed at turning green shopping into a tangible environmental impact.

Under the program, the first 250,000 people to pledge to reuse on eBay, the company will protect an acre of rainforest in their name through a new collaboration with Team Earth, a coalition of non-governmental organizations, private sector companies and individuals convened by Conservation International.

U.S. Online Retail Set For Double-Digit Growth

Online retail in both the U.S. and Western Europe is set for a strong period of double-digit growth over the next five years, according to new forecasts by Forrester Research.

U.S. online retail will grow at a 10 percent compound annual growth rate (CAGR) over the next five years to reach nearly $249 billion by 2014. Online retail within the largest European Union nations in Western Europe will grow at an 11 percent CAGR over the same period, hitting 114 billion by 2014.

Online Retail Spending Reaches $39 Billion In Q4

Online retail spending in the U.S. in the fourth quarter reached $39 billion, a 3 percent increase compared to a year ago, according to the latest report from comScore.

Total retail ecommerce spending reached $129.8 billion in 2009, slightly lower than the previous year’s total of $130.1 billion.

Shipping Sites See Surge In Traffic In December

Retail sites, shipping sites, and greeting cards sites all saw surges in traffic in December due to the holiday season, according to a new report from comScore.

"December proved to be a strong month for the retail category with Tuesday, Dec. 15 ranking as the heaviest online spending day of the year – and of all time – at $913 million," said Jack Flanagan, executive vice president of comScore Media Metrix.

Google Shares Top Retail Searches for the Holiday Season
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Google has shared the top retail searches for the 2009 holiday season. These results are based on the company’s Insights for Search tool.

"Using Google Insights for Search, we can see that the hottest toys over the last seven days include stalwarts like Pikachu and Legos, as well as newcomers, such as the Nerf Marshmellow Shooter and the surprise hit of the holiday season, a blanket-with-sleeves known as the Snuggie," says Eric Lopez of the Google Retail Team.

Walmart Wins Thanksgiving, Amazon Wins Black Friday
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You may have read about the online price wars going on this holiday season between Walmart and Amazon. It looks like both companies are doing quite well as a result (not that that is much of a surprise). According to data from Experian Hitwise, Walmart was the top retail site on Thanksgiving Day, and Amazon was the top retail site on Black Friday.

Traffic and Time Spent on Black Friday Sites Increase Rapidly

New research from Nielsen finds that during the last weeks of October and the early weeks of November, the number of unique visitors to the top websites offering previews of Black Friday deals (like bfads.net for example), has been increasing rapidly. No surprise there.

Week-over-week, however, traffic to these sites has increased by as much as 87%, from 3.8 million unique visitors during the week ending November 8, to 7 million during the week ending November 15.

Google Announces Details of New Product Listing Ads

Google product listing ads have been spotted every now and then for a while now. The company has been testing them, but now the they have announced that US users will start seeing them more frequently on shopping related queries.

Amazon Completes Acquisition of Zappos
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Update: Amazon announced the completion of its acquisition of Zappos.com today. The Zappos management team will remain intact, and Zappos will operate independently with its headquarters in Las Vegas.

Original Article: Zappos CEO Tony Hsieh sent an email to Zappos employees today informing them that Amazon is becoming the only shareholder of Zappos stock. The following video from Jeff Bezos was also posted on the Zappos Blog:

Online Retailers To Have Better Holiday Season
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Overall retail sales are expected to show no gain this holiday shopping season, while online retail sales in the U.S. will reach $44.7 billion during the holiday season, an eight percent increase over last year, according to a new report by Forrester Research.

The growth rate represents an increase from 2008, when, on the heels of the global financial crisis, online holiday retail sales in the U.S. grew just five percent. Forrester defines the holiday shopping season as months of November and December.

Amazon and Walmart Engage in Price War Over Holiday Book Shoppers

Amazon and Walmart have been engaged in an online price war over holiday sales of bargain books. The whole thing began when Walmart announced that it would let customers preorder 10 of the most highly anticipated upcoming books for as little as $10 each. In a matter of hours, Amazon matched the price for all of the same books. Walmart then dropped the price to $9. Then Amazon did the same.

Promote the Right Landing Page to Maximize Holiday Sales

With the holiday season on the way, online retailers are obviously going to be looking for big sales. A lot of retailers are turning to Facebook and Twitter to help in that department, but if you sell goods online, there’s no better place to start than on the site itself.

Online Retailers To Focus On Facebook And Twitter During Holidays
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Due to the popularity of Facebook and Twitter and because they are more cost effective than traditional advertising, 47.1 percent of online retailers will be increasing their use of social media this holiday season, according to a new study by Shop.org, conducted by BiGresearch.