All Posts Tagged Tag: ‘Online Retail’

Google Trusted Stores Launched

Google announced the launch of Trusted Stores today. This is a pilot program aimed at helping online shoppers find online merchants they can trust, and makes use of a special badge to help consumers identify those. “The Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service,” says Tom …

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Google’s Advice for Online Retailers

In a recent post to its Google Retail Advertising Blog, Google provided a handful of tips of retailers, based on five notions that are driving today’s state of retail, the way the company sees it. Google offers three tips: 1. Align your business around a single customer across many channels rather than a channel by channel experience. 2. Build exceptional …

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Amazon Attracts 1 in 5 Internet Users

comScore released a report today on the top global retail and auction sites, finding that Amazon sites were visited by one in five global Internet users in June – more than any other in the category. Amazon sites received visits from over 282 million visitors in June, according to the report. That’s 20.4% of the world’s Internet population. “While retail …

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Online Retail Spending Up 14% From Last Year

comScore put out its Q2 e-commerce sales estimates, and reported that e-commerce retail spending in the U.S. increased by 14% for the quarter compared to last year. Spending reached $37.5 billion. That’s the seventh consecutive quarter of year-over-year growth. “The second quarter of 2011 saw a continuation of this year’s solid double-digit growth trends in online spending, well ahead of …

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Big Growth In U.S. Retail Ecommerce Sales Predicted

Companies that sell stuff online may have a rather profitable stretch of years ahead of them if a new forecast from eMarketer is to be believed.  eMarketer thinks U.S. retail ecommerce sales will climb at healthy rates through at least 2015. The graph below shows the exact figures.  It seems the industry should see a 13.7 percent rise this year …

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Online Retail Websites Performed Above Average During Holidays

Williams-Sonoma was named as the best online retailer during the 2010 holiday season, with an availability of 99.98 percent and an average response time of 11.58 seconds, according to a new report from web performance monitoring company AlertSite.

 Sam’s Club and QVC tied for second place, with 99.95 percent availability and a 13.46 second average response time.




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eBay Pays $200 Million to Acquire Brands4friends [Update]

Update: eBay just announced that it has completed the acquisition. 

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comScore Documents Record Online Retail Holiday Season

Heading into the holiday season, many economic experts seemed to fear that the average present would be a homemade scarf or coffee mug.  Instead, the latest (and probably last) comScore data concerning the holiday shopping season shows that U.S. online spending hit a record $30.8 billion.

That works out to an increase of 13 percent compared to the same period (November 2nd through December 27th) in 2009, which isn’t at all bad.  It certainly beats the rate of inflation and hints that people weren’t trying to be tightfisted.

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Amazon Shows What People Bought (and Wanted) Most in 2010

Amazon released its "Best of 2010" lists today, which list the bestselling, most-wished-for, and most popular gift products of the year. 

Kindle Dominates Electronics

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Experian Hitwise Finds Holiday Retail Traffic Consistently Up

As we wrap up 2010, there’s still more evidence online retailers came out of the holiday shopping season in good shape.  Experian Hitwise shared data indicating that retail traffic has been up on a year-over-year basis for the better part of two months.

The differences haven’t always been huge; on both Christmas and the day after Christmas, Experian Hitwise recorded just a three percent change in the market share of visits to its "Retail 500" category between 2009 and 2010.

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Sears and Kmart Launch Movie Download Service

Sears has launched a new online movie download service called Alphaline Entertainment. It lets customers of Sears and Kmart download movies the day they’re released on TV. 

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UK Online Retailers Score Big On Boxing Day

Many retail sites that cater to people in the UK had a great time of things yesterday.  In keeping with tradition (and barring some strange New Year’s Eve surge), new UK-specific Experian Hitwise data shows that Boxing Day turned out to be the busiest day of the year for online retailers.

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Facebook Proving to Be an Excellent E-Commerce Tool For the Holidays

If you had any question about whether or not Facebook can be effective for e-commerce, you might be interested in new data the company has shared with us regarding the time period from Black Friday through Cyber Monday. 

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Online Holiday Retail Sales To Reach $52 Billion

Online retail sales in the U.S. will reach nearly $52 billion this holiday season, a 16 percent increase over last years numbers, according to a new report by Forrester Research. The 2010 growth rate is twice the rate in 2009, when holiday sales grew by 8 percent during the global recession. Forrester defines the holiday shopping season as November and …

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Online Retail Spending reached $32 Billion In Q3

Online retail spending reached $32.1 billion in the third quarter, up nine percent over the third quarter of 2009, according to a new report from comScore.

The growth rate represents the fourth consecutive quarter of positive year-over-year growth after a year of flat or negative growth rates.

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Google Launches Resource to Prepare Retailers for Holidays

Google has launched a new site called "ThinkHoliday", which counts down the days until Christmas, and provides information for businesses and marketers that will help them prepare for the holidays. According to the site, 71% of consumers have started researching their holiday purchases, and 89% of them have started shopping online.

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BigDeal: Scam or Great Money-Saver?

With the holidays coming up, people are going to be looking for discounts, and they’re going to be doing so online. One site, which many are likely to come across is This is an online auction site, which the company describes as "social gaming meets e-commerce" or "Zynga meets eBay". It’s claimed about 40,000 customers since launching in November of last year, and its traffic is growing steadily. 

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Amazon Purchases Spanish Online Retailer said today it has reached an agreement to purchase Spanish Internet retailer for $96.5 million.

BuyVIP BuyVip is a fashion and lifestyle online buying community with more than six million members in countries including Spain, Italy, Germany, Austria, the Netherlands and Portugal.

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What Adobe Scene7 Update Means for Marketers and Developers

Adobe’s mobile plans are not just about Flash. The company announced an upgrade to its Scene7 offering, which has implications for both marketers and mobile developers. 

Scene7 is a rich media service that lets retailers create an online catalog with video and 3D modeling (among other things). The new version includes support for mobile sites and apps, and provides expanded offerings for delivering content across mobile devices including iPhone, BlackBerry, and Android. 

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Google Announces New Agreement with Bizrate Insights

Google has announced an agreement with Bizrate Insights in the US, UK, and Germany that will affect its merchants. The program will get reviews from shoppers that have completed transactions on a site. Google says this means it will provide content businesses know they can trust to help improve and promote their customer experience.

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Online Retailers Losing Revenue Due To Website Issues

Online retailers may have lost as much as $44 billion dollars over the past year due to transaction problems on their website, according to a new report released by Tealeaf and conducted by Harris Interactive.

The report found more than a quarter (27%) of online shoppers would turn to an online or offline competitor if they had an online transaction issue.

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Overstock Launches Private Sales Site

Online retailer has launched a private sales website today called

Eziba offers exclusive deals on home decor products from a variety of popular brands. Items will be offered in daily sales starting each day at 11 EDT. Each sale will last between 48 and 72 hours.




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UK Online Retail Reaches $7.8 Billion In July

Online retail spending in the UK reached $7.8 billion (5 billion) in July the most of any month this year according to IMRG Capegemini e-Retail Sales Index.

Brits spent an average of $126 per person online, marking a turning point since the lows of the last two years.

The Index has grown by 18% compared to last July, in the biggest annual jump for the month of July since before the recession in 2007. As retailer promotions drew shoppers online, an impressive growth rate of 14% was recorded compared to June.

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Yahoo Lets Store Owners Offer Customer Registration

Yahoo announced that it has released the first phase of Customer Registration for Yahoo stores. This introduces registration, sign-in, and account features for store owners to offer their customers. This way, customers can register their info for quicker checkout experiences in the future.

Customer Registration uses OpenID, which should make things even smoother for customers. They won’t have to remember new log-in info, and can simply sign in with a Yahoo, Google, or AOL account.

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Online Retail Spending Up 9%

Online retail spending in the U.S. reached $32.9 billion in the second quarter, up 9 percent over a year ago, according to a new report from comScore.

The growth rate represented the third consecutive quarter of positive year-over-year growth following a year of flat or negative growth rates.

"The second quarter’s continuation of the first quarter’s strong retail e-commerce growth rates is encouraging," said comScore chairman Gian Fulgoni.

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NetChoice Voices Opposition To Online Retail Tax

Representative Paul Hodes (D-NH) introduced today a bipartisan resolution to protect online out-of-state sellers from having to collect taxes in states where they have no physical presence.

The resolution (H.R. 1570) "Supporting the Preservation of Internet Entrepreneurs and Small Businesses," says that Congress should not impose unfair tax collection burdens that would hurt the U.S. economy and consumers.

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More Online Retailers Focusing On Mobile Strategies

The popularity of mobile applications among consumers is driving online retailers to speed up their mobile marketing initiatives, according to a new study from Forrester Research and

Nearly three-quarters (74%) of online retailers currently have or are developing a mobile strategy. One in five have a mobile strategy already in place.

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Amazon Hopes to Drive 3D Sales Via Consumer Education

Amazon has taken the initiative to educate consumers about 3D technology for the home, so it can sell more products that fall into that category. Still, for the home 3D technology space at large, this may prove to be a helpful act, as Amazon obviously plays a huge role in retail.

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eBay Says Buying Used Is Being Green

eBay announced today the launch of the eBay Green Team Challenge, a program aimed at turning green shopping into a tangible environmental impact.

Under the program, the first 250,000 people to pledge to reuse on eBay, the company will protect an acre of rainforest in their name through a new collaboration with Team Earth, a coalition of non-governmental organizations, private sector companies and individuals convened by Conservation International.

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U.S. Online Retail Set For Double-Digit Growth

Online retail in both the U.S. and Western Europe is set for a strong period of double-digit growth over the next five years, according to new forecasts by Forrester Research.

U.S. online retail will grow at a 10 percent compound annual growth rate (CAGR) over the next five years to reach nearly $249 billion by 2014. Online retail within the largest European Union nations in Western Europe will grow at an 11 percent CAGR over the same period, hitting 114 billion by 2014.

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Online Retail Spending Reaches $39 Billion In Q4

Online retail spending in the U.S. in the fourth quarter reached $39 billion, a 3 percent increase compared to a year ago, according to the latest report from comScore.

Total retail ecommerce spending reached $129.8 billion in 2009, slightly lower than the previous year’s total of $130.1 billion.

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Shipping Sites See Surge In Traffic In December

Retail sites, shipping sites, and greeting cards sites all saw surges in traffic in December due to the holiday season, according to a new report from comScore.

"December proved to be a strong month for the retail category with Tuesday, Dec. 15 ranking as the heaviest online spending day of the year – and of all time – at $913 million," said Jack Flanagan, executive vice president of comScore Media Metrix.

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