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Mobile Phone Users Confused By Technology

The complexity of mobile applications and services is preventing their adoption and usage, according to a survey by mobile device management company Mformation.The majority (95%) of consumers said they would be more likely to try new mobile services if setup was easier. Difficult setup issues are also preventing 45 percent of people from upgrading to new, more advanced mobile phones. More than half (61%) of these mobile users say phone setup is a frustrating as changing a bank account.