All Posts Tagged Tag: ‘kindness’

Airline’s New Strategy Is to Be Nice to Customers

Ryanair is Europe’s largest airline, and is well known for its eccentric and quirky CEO, Michael O’Leary, as well as its rising poor image and rudeness. According to Reuters, the company has promised that it would change its “abrupt culture” in an effort to bring in customers from more expensive competitors. You see, Ryanair might have caught some flak over …

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