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ITIL
Thoughts on ITIL
By Charles Betz - Mon, 01/22/2007 - 11:38am.
Interesting, skeptical take on ITIL, by a person (Noel Bruton) with some apparent long term presence in the industry.
Understanding the Basics of ITIL
By Anne Sych - Mon, 01/15/2007 - 2:11pm.
In the world of IT management, ITIL is the buzzword being heard around the globe. So what is ITIL and how does it affect your organization? Let's take a closer look!
ITIL: Understanding IT Service Management
By Alan Calder - Wed, 07/19/2006 - 11:33am.
'ITIL' is a term that is fast gaining currency around the IT world. It is often wrongly described as 'IT governance' - in fact, on its own, it certainly isn't this.
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