According to jury behavior studies, yes. Jurors (who are usually also employees) expect emotionally intelligent behavior from companies.

According to jury behavior studies, yes. Jurors (who are usually also employees) expect emotionally intelligent behavior from companies.

A major problem for employers today is getting the best employees and then keeping them. How do you do this? By understanding what it is employees really want. Being able to sense what others feel and want is empathy, an emotional intelligence competency.

You get through college with IQ, but you get through life with EQ-emotional intelligence. 80% of the qualities that lead to success are “soft”skills, EQ. People with high EQ experience less stress, enjoy better health, demonstrate higher levels of morale and performance, and report a better quality of life. It’s competencies like resilience, optimism, intentionality, and empathy. It’s applicable to team work, leadership, motivation, negotiation, ethics, and sales. EQ isn’t new, but full recognition of its value is.

Have you heard the term “GEIC” – global emotional intelligence quotient?

“I’ve been doing this for 15 years,” Annette told me. “It just wasn’t called this.” I was explaining to a counselor in Australia about the field of emotional intelligence, and she was sure she’d discovered it first. Likely you’ll feel the same way.

I just hung up the phone with Li-Yan, who wants me to come to Malaysia and present a workshop with her on emotional intelligence for businesses. She quit her corporate job there, because she found the work environment stifling, unethical and demoralizing. Now she wants to help businesses in Malaysia change to a more emotionally intelligent culture.

More people are hiring a coach every day. Choosing a coach is an important decision. To choose wisely, use your emotional intelligence – all parts of your brain, emotional as well as cognitive.

1.. High IQ, Low EQ: A student.

There’s a story going around the Chicago area, where EQ is big, about a student at the U. of Chicago last year. At that venerable high-IQ institution, it’s still a graduation requirement that each student pass a swimming test. A student showed up to take the test and, 3 hours later, after they’d dragged him out of Lake Michigan and the EMS had left, they asked him why he’d shown up to take the test when he didn’t know how to swim.

When the Israelites heard that God was going to take them to the promised land they were excited as I’m sure you would be too. The road to the promised land however turned out not to be, what they expected. They expected to be taken there speedily and in comfort, but instead the road took them through the desert and they endured all kinds of hardships.

Pacific Management Consultants are a good example of branding. They consult with dentists on how to establish a practice that thrives. (Stay with me. We’ll get to coaching.)

There’s a 15-word marketing mantra that’s covered in Marketing 101, that you need to know. It’s: By the time you’re sick of it, the public is just beginning to get it.

Someone emailed me recently, “Do you think it’s possible to have too much emotional intelligence going on? To the point that perhaps logic takes a backseat?”

Remember that email rounding the Internet recently: “If we could shrink the Earth’s population to a village of 100 people, this is what it would look like: There would be 57 Asians, 21 Europeans, 14 North and South Americans, and 8 Africans. Seventy people would be non-white; 30 white. Seventy would be non-Christian; 30 Christian ….”

More every day, we see the need for emotional intelligence in the business world. Our thinking can only take us so far. We can gather data to rationalize our decisions, but often we’re better off using our intuition.

There is a demographic trend of which HR personnel, management, and CEOs need to be aware. According to demographic trends analyst, Cheryl Russell, by the year 2005, the most common household in the US will be single-person households. “Never before in American history has living alone been the predominant lifestyle,” says Russell, and the time is fast approaching.

We have this carrot out in front of us. It’s part of the game we agree to play. This carrot is in the form of our intentions, our desires. We have these carrots show up in our homes, our businesses and our lifestyles. How do you think that carrot got there in the first place?