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Employees Articles

Developing Punctuality In Your Employees

Dear Susan,

How do I motivate people/ co-employees to come to work on time?

J.

How to Solve Personnel Problems

In every company I have consulted or coached, there exists personnel problems. Natural, you may say, and assume nothing can be done about it. But I have found a pattern behind these personnel issues, and an easy, effortless, and effective way to shift employees who are seen as “problems” to become employees with whom it is a delight to work. It is not necessary to “write off” problem employees when solutions are available that will benefit them personally and the company for whom they work.

Ten Tips to Keep Motivated Employees and Wow Your Customers

In many companies, work has become a place of disillusionment. Employees start with enthusiasm and creativity, but day after day they feel more and more helpless, as if they don’t have any real choices anymore. Employees are overwhelmed, exhausted and bored. They feel like they have been shot down. Complaining and ridiculing others becomes the norm. The “romance” is gone. If this scenario sounds like your company, don’t despair. Deep down, employees are begging to gain a sense of hope and enthusiasm again, but they need your help. If you make a genuine effort to follow these ten tips, you will not only notice attitude shifts, but real changes in behavior among your employees. Give it a shot, and watch the work environment improve and where employees want to come to work!

Getting More From Your Communications

Managers in small companies have a lot more opportunity for face-to-face contacts, while managers in large companies need tools for mass communication. The key in either scenario is to choose the appropriate vehicle for conveying the type of information that you typically share with your employees.

Stocking Your Motivation Toolbox

The same things don’t motivate everyone. You need to think about each individual’s needs. Then you need to take a peek inside your motivation toolbox. Just as you wouldn’t want to put together a bookcase with the wrong tools, you need to find the right motivational tool for a particular workplace job. If you develop a toolbox that contains lots of ways to motivate your employees, you’ll be on the path to creating a workplace that’s filled with enthusiasm. Here are some must-haves:

Keeping Employees Happy

The Basics

Recent research identified the following factors that employees consider necessary to be content at work:

An Emotional Intelligence (EQ) Program for Your Employees Can Lower Your Chances of Being Sued & Lower the Settlement If You Are

Bullying, mobbing and hostile workplace are not currently illegal in the US. However according to The Workplace Bullying and Trauma Institute (WBTI), the first legislation on bullying went to the California legislature (AB 1582) in February of this year.

How To Motivate Part-Time Employees

Employee motivation.. It’s something all employers must focus on in order to get the most out their employees. For retail owners, whose employees are often part-time, the charge of motivating employees can be even more challenging. Part-time jobs attract a full range of workers —- from students to retirees to people who may just want to earn extra cash and may not see the position as a career. How do you get the most out of this diverse group of employees who work a limited number of hours each week?

How Does an Organization Change?

Most of us have a mental image of how an organization changes over time. For many of us it is a dated scenario in which top management emerges from a closed-door meeting with a new direction for the organization, which they announce to employees and which rolls down the organization like a waterfall with every person falling into line to adhere to the new marching orders.

Rewarding Employees from Afar

With the changing nature of work today, managers have to adapt to new circumstances for recognizing employee performance. Employees are increasingly more empowered to make decisions and the workplace itself is being redefined to include telecommuting, flexible working hours and job sharing. Many organizations are also moving to decentralized operations in which an employee’s manager may physically be located at a different facility or even a different state.

Bob Nelson on Recognition: Why Managers Dont Recognize Their Employees

Although the concept of positive reinforcement and the related principle that you get what you reward are well-founded in the psychology literature, the effective use of positive reinforcement by practicing managers is uneven and often totally lacking in day-to-day business operations. My Ph.D. study explored the conditions that enable or inhibit the use by managers of non-monetary recognition (NMR).

The Study

Showing Appreciation To Online Employees Is As Simple As P.I.E.

A survey conducted by the Minnesota Department of Natural Resources found that 92% of the employees thought people should expect praise for their work efforts.

Questions To Ask Employees You Want To Retain

Times of cost cutting and downsizing has dramatically impacted the way employees look at their careers. Employees at all levels now know better than ever that job security is no longer something they can count on. They’ve been required to think bigger, look at other options and do whatever it takes to prepare themselves for the future. In essence, they have let go of their corporate commitment and become “free agents” in search of the best opportunity available.

Misclassifying Employees as Independent Contractors … One of the Most Expensive Mistakes of Them All

The time comes for every successful home-based business owner when one person can no longer do it all. In the early days of your fledgling business you accepted that not only were you CEO, CFO, COO, secretary, treasurer and marketing director, you also had to be laborer, receptionist, janitor, chief cook and bottlewasher.

Tapping Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery’s success before one single “employee” had been hired. From the outset Lewis and Clark engendered a communications culture that brought in the right prospects, then kept morale high and increased the productivity of those eventually hired.

Breaking The Cycle Of Employee Disrespect

Dear Susan: My dilemma – I work many long hours/long days and am presently driving 130 miles RT to work. My Boss requires that I am at work by 0800MT in order to appease my staff (they do not know/nor care that I work 12-14 hours/day). I am used to flex-time and am trying desperately to adapt. Due to traffic, etc., there have been times I have been late but always call. My Boss is concerned about what my employees think or believe about my occasional tardiness.

Control Employees By Controlling Yourself

Dear EQ Coach:
My administrative assistant is quite young (22) and often displays her emotions in an inappropriate manner when things aren’t going well at home or with her family. Though I think I treat her very compassionately, and grant her a lot of flexibility, there are times that her sour, combative moods become unbearable-especially when at these times she also often arrives late to work and doesn’t perform her tasks with care or accuracy and does not provide me the assistance I need in a timely manner. How can I tell my assistant that her behavior and attitude are unprofessional and not acceptable without making things worse?

Using Your Emotional Intelligence to Get & Retain the Best Employees

A major problem for employers today is getting the best employees and then keeping them. How do you do this? By understanding what it is employees really want. Being able to sense what others feel and want is empathy, an emotional intelligence competency.

Six Management Tips for Trying Economic Times

If you are like most managers I know, you are constantly being asked to do more work with less resources. And the same is true for your employees. This combined with layoffs, financial struggle and media stories of corporate corruption leaves many employees feeling more fearful for their jobs, more stressed out and more over-worked than ever before!!

Susan Dunn Answers Professional Development Questions

You get through college with IQ, but you get through life with EQ-emotional intelligence. 80% of the qualities that lead to success are “soft”skills, EQ. People with high EQ experience less stress, enjoy better health, demonstrate higher levels of morale and performance, and report a better quality of life. It’s competencies like resilience, optimism, intentionality, and empathy. It’s applicable to team work, leadership, motivation, negotiation, ethics, and sales. EQ isn’t new, but full recognition of its value is.

Tap into Employees to Get Good Ideas

Today’s article discusses gathering and implementing suggestions from your employees. This can be a valuable tool, not only for the obvious benefit of having many heads at your disposal, but also because it lends to employees feeling valuable and appreciated. Read on and enjoy! Only 41 percent of surveyed employees believe the typical company listens to employees’ ideas.

The average American worker makes only one or two suggested per year; the average Japanese worker, however, submits hundreds of suggestions to his or her employer annually.